Forest Valley Terrace By Symphony logo

THE COMFORT LIFE REPORT:Forest Valley Terrace By Symphony 

1510 St. Joseph Boulevard, Orleans, Ontario, K1C 7L1
 (view map) | 9 reviews 
Lifestyle options:
Assisted Living, Dementia & Memory Care
Guest stays available, Respite care available, Convalescent care, Private home-care allowed, Adult day programs onsite, Palliative care available
Cost (from):
$5,000
Suites:
95 suites (Studio, 1-bed)

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Our Perspective

How we see Forest Valley Terrace By Symphony

This caring community is perfectly situated to help families from throughout the area. Onsite pampering includes a spa, hair salon and other similar amenities, attended with kindness, care and friendship. It also deserves recognition as the safest, most ideal environment possible for seniors suffering from dementia. The environment is mentally stimulating, with people engaging in golf, bingo and many other inter-activities with companions who are "in the same boat."

Forest Valley Terrace combines classically elegant style with a homey environment that facilitates comfort and peace. Assisted living care extends to all forms of assistance, including catheter care, feeding tube assistance, and help with bathing. There is also a concierge onsite 24 hours a day. Guest stays here are very welcome, an ideal way to experience the care, service and community life at this superior care home. Its proximity to Highway 174, makes it easy and appealing for family to visit or to just drop in.

Families of Alzheimer's sufferers in Ottawa need to investigate this community. The Terrace offers state-of-the-art memory care in the first and only facility in the entire Region devoted exclusively to helping seniors with dementia. Staff here combine professionalism, compassion and care to treat seniors with dementia with the utmost respect; all are fully trained and receive ongoing education to improve their understanding and the care they offer.

Community’s Perspective

How Forest Valley Terrace By Symphony sees itself

Who are you as a community?

Forest Valley Terrace is affordable, engaging & dedicated Dementia Care. Our community is designed to function and feel like a large private home. Residents enjoy access to excellent amenities, freshly prepared daily home style meals, and our proprietary Moments program. Highly trained care staff direct a range of specially designed programs to nurture the mind, body and spirit. We also offer an all-female dementia neighborhood, Symphony Sorority.

What do you do differently or uniquely well?

Forest Valley Terrace By Symphony has not responded to this question yet.

What supports do you offer residents as they adjust to life there?

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How are residents supported if their needs change?

Forest Valley Terrace By Symphony has not responded to this question yet.

Under what conditions would you advise someone against choosing your community?

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What might residents find surprising about your community?

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How will your community change in the next five years?

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Insider Perspectives

Reviews of Forest Valley Terrace By Symphony

What residents and their loved ones say about Forest Valley Terrace By Symphony in reviews.

Donna & Ted O'Connor, family member

"In September 2020, we moved my 93-year old mother to Forest Valley, as her cognitive decline and mobility issues made it very difficult for us to manage her continuing care. We feel fortunate to have found this wonderful and welcoming place and my mother has transitioned well to the facility, thanks to the very thoughtful and caring staff who do everything possible for the residents. I think it is a testimony to their dedication and perseverance that despite the challenges posed by the Covid cri..."

Gavyn Gooch, family member

"After researching different facilities with my siblings, we decided to enroll our mom at Forest Valley Terrace. We definitely made the right decision. The staff are all very friendly and accommodating, and our mom loves living there! She has multiple activities that she participates in on a daily basis and all her meals are chef-prepared. Our mom (who is fairly shy) has also made several friends with the other residents. Every time I've contacted Forest Valley Terrace with a question or concern..."

Maureen Croteau, family member

"I'm very impressed with the care [my husband] is receiving. All the staff are very kind and considerate, and I feel comfortable in the knowledge that I chose the right place for him. "

Read all reviews

Lifestyle

Lifestyle options

Assisted Living (definition)
Cost from $5,000

Symphony’s Assisted Living Neighbourhoods are called “Oasis®.” The name “Oasis” was chosen as it represents a calm and peaceful place where you can live your life and leave your worries behind! Oasis is the ideal solution for seniors who value their independence, yet need some assistance with daily living, or perhaps just don’t want to live alone anymore and are looking for a greater sense of security and community. Companion Living with Symphony Assisted Living In today’s economy, many families are looking for options to make senior living more affordable. Companion Living is a special Symphony program that brings together two residents to share a suite. This living option can help you realize your financial goals without compromising the quality of care that you or your loved one needs and deserves.​

Includes

  • Designated dining area
  • Cancer care
  • Diabetes
  • Huntington's Disease
  • Multiple Sclerosis
  • Stroke care
  • Meals (3x/day)
  • Daily tidy
  • Housekeeping (1x/week)
  • Incontinence care
  • Medication administration
  • Resident Reminders

Assistance with

  • Bathing (1x/week)
  • Dressing
  • Feeding
  • Transfers

Dementia & Memory Care (definition)
Cost from $5,250

At Forest Valley Terrace, we are renowned for our leadership and expertise in the field of Memory Care. Our proprietary program – called “Moments®” – was developed by Symphony with assistance from several longstanding, experienced members of the dementia care community in both the US and Canada, and is based on many accepted and prevailing practices which are known to reduce symptoms of dementia. We continually incorporate the extensive data and cutting-edge research of leading organizations such as The Alzheimer’s Society, Women’s Brain Health Initiative, and many others in an effort to provide the best possible Memory Care for our residents.

Includes

  • Designated dining area
  • Designated floor
  • Meals (3x/day)
  • Daily tidy
  • Housekeeping (1x/week)
  • Incontinence care
  • Medication administration
  • Resident Reminders

Assistance with

  • Bathing (1x/week)
  • Dressing
  • Feeding
  • Transfers

Suites

Type Size
(sq ft)
Lifestyle CostCompanion fee Includes Contact
Studio 135 $5,000 (Rent) N/A
  • Cable TV in room (additional fee)
  • Call Bell System
  • Personal phone number in room (additional Fee)
Studio 242 $5,800 (Rent) +$1,900 per month
  • Cable TV in room (additional fee)
  • Call Bell System
  • Personal phone number in room (additional Fee)
Studio 165 $5,000 (Rent) N/A
  • Cable TV in room (additional fee)
  • Call Bell System
  • Safe
Studio 207 $6,500 (Rent) N/A
  • Cable TV in room (additional fee)
  • Call Bell System
  • Safe
Studio 252 $6,500 (Rent) +$1,900 per month
  • Cable TV in room (additional fee)
  • Call Bell System
  • Safe
1-bed 255 $6,500 (Rent) +$1,900 per month
  • Cable TV in room (additional fee)
  • Call Bell System
  • Personal phone number in room (additional Fee)
  • Type: Studio
  • Ownership: Rent
  • Cost: $5,000
  • Size: 135sq/ft
  • Companion fee: N/A
  • Details:
    • Cable TV in room (additional fee)
    • Call Bell System
    • Personal phone number in room (additional Fee)
  • Contact: email

  • Type: Studio
  • Ownership: Rent
  • Cost: $5,800
  • Size: 242sq/ft
  • Companion fee: +$1,900
  • Details:
    • Cable TV in room (additional fee)
    • Call Bell System
    • Personal phone number in room (additional Fee)
  • Contact: email

  • Type: Studio
  • Ownership: Rent
  • Cost: $5,000
  • Size: 165sq/ft
  • Companion fee: N/A
  • Details:
    • Cable TV in room (additional fee)
    • Call Bell System
    • Safe
  • Contact: email

  • Type: Studio
  • Ownership: Rent
  • Cost: $6,500
  • Size: 207sq/ft
  • Companion fee: N/A
  • Details:
    • Cable TV in room (additional fee)
    • Call Bell System
    • Safe
  • Contact: email

  • Type: Studio
  • Ownership: Rent
  • Cost: $6,500
  • Size: 252sq/ft
  • Companion fee: +$1,900
  • Details:
    • Cable TV in room (additional fee)
    • Call Bell System
    • Safe
  • Contact: email

  • Type: 1-bed
  • Ownership: Rent
  • Cost: $6,500
  • Size: 255sq/ft
  • Companion fee: +$1,900
  • Details:
    • Cable TV in room (additional fee)
    • Call Bell System
    • Personal phone number in room (additional Fee)
  • Contact: email

Dining

Delicious and nutritious freshly-prepared by our chef! Residents and guests all look forward to meals and snacks!

Meal service : Bar, Bistro: (24 hours), Bistro: (daytime), Pub, Room Service (extra fee), Table service, Tray service in suite (extra fee)

Seating type : Open seating

Special diets : Diabetic, Ethnic, Gluten Free, Halal, Kosher style, Lactose free, Low sodium, Puree foods, Vegetarian

Amenities & Services

Residence Amenities & Services

24-hr concierge
Arts and crafts
Baby center
Billiards
Chapel
Community Garden
Emergency call system (pendent)
Hairdresser
Hobby kitchen
Internet
Laundry machines
Library
Mail to concierge
Newspaper delivery available to suite
Newspapers delivered to concierge
Onsite foot care
Parking (outdoor)
Party room
Patio/Courtyard/BBQ
Pet friendly
Private bus for outings, regular trips
Private dining room for family/friends
Recreation facilities onsite
Religious Services & Holiday Celebrations
Spa tub or shower room
Spa/Beauty Salon
Walking Path
Wellness Center
Wheelchair (electric)
Wheelchair (scooter)
Wheelchair Accessible

Programs & Activities

Arts and Crafts
Assisted Walks/Trails
Bible Classes
Billiards/Pool Tables
Bingo
Brain Fitness
Card Games
Day Trips
Entertainment
Excursions
Exercise Program
Gardening
Golf
Movie Nights
Parties
Religious & Holiday Services
Sewing
Shuffleboard
Theatre
Volunteering
Weekly Shopping Trips & Excursions

Staff & Care

Staff

Medical and other support staff
Registered Practical Nurses24 hrs/day
Personal Support Workers24 hrs/day
Doctoron call & visiting 1x/week
Health & Wellness Teamvisiting 1x/week
Sleep Experton call
Massage Therapiston call
Geriatric Pharmaciston call
Mobility Specialiston call
Foot care specialiston call
Dentiston call
Physiotherapiston call
Chiropodiston call

Number of care staff:

  • Daytime: 5
  • Weekends: 5
  • Nights: 2

Care services

Care options available:

  • Guest stays available
  • Respite care available
  • Convalescent care
  • Private home-care allowed
  • Adult day programs onsite
  • Palliative care available

Health Services:

  • Catheter care(with special assistance)
  • Cognitively impaired residents(with special assistance)
  • Feeding tube assistance(with special assistance)
  • Medication charted by electronic pen(with special assistance)
  • Medication charted by exception(with special assistance)
  • Ostomy care(with special assistance)
  • Oxygen assistance(with special assistance)
  • Physically challenged residents(with special assistance)
  • Vitals monitoring(with special assistance)

Move-in requirements

• Chest x-ray
• Medical form completed by family doctor
• Personal Interview
• TB test required

COVID-19 Information

All four Symphony Senior Living properties are completely COVID-19 free, we have been since the beginning of the pandemic in mid-March. We managed to stay this way because of our extremely dedicated staff and management teams along with our early implementation of safety guidelines!
Our properties have been keeping our friends and families up to date on Facebook with all our activities we've been doing to keep our residents engaged. Staff, managers, and residents have all showcased talents and found a way to have fun while being in quarantine. At the moment, we are not allowing any non-essential visitors so we set up Zoom accounts in every property so family members can connect with their loved ones virtually. We host virtual events and post on our social media daily.

We are now safety accepting new residents into our homes. The guidelines are as follows:
- Negative COVID test within 24 hours prior to admission
- Mandatory 14-day isolation period
- One time companionship fee for residents with dementia.

Call us today and schedule a virtual tour! We'd love to have you.

Read the most recent COVID-19 updates from Forest Valley Terrace By Symphony

Currently accepting move-ins. Request suite details.

News

Accreditation & Associations

Social Feed

Neighbourhood

Neighbourhood

Conveniently located just off the Queensway in Orleans, Forest Valley Terrace provides an atmosphere of calmness and serenity – while providing a setting very much like its residents own homes. We are situated on 11 beautiful aches and has secured courtyards for residents to go for walks.

Forest Valley Terrace is located at 1510 St. Joseph Boulevard, Orleans, Ontario, K1C 7L1.


Compare Forest Valley Terrace By Symphony with nearby communities

Compare with Lifestyle options Location Distance
Symphony Senior Living OrleansAssisted Living, Dementia & Memory CareOrleans, Ontario 2.83km
Promenade Seniors' Suites & Retirement ResidenceAssisted Living, Dementia & Memory CareOrleans, Ontario 5.45km
Governors Walk Retirement Residence - Metta LifestylesAssisted Living, Dementia & Memory CareOttawa, Ontario 10.50km
Amica The GlebeAssisted Living, Dementia & Memory CareOttawa, Ontario 11.95km
Ravines Seniors' Suites & Retirement ResidenceAssisted Living, Dementia & Memory CareOttawa, Ontario 16.72km

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THE COMFORT LIFE REPORT:
Forest Valley Terrace By Symphony

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