One-to-one comparison

FOREST VALLEY TERRACE BY SYMPHONY

This caring community is perfectly situated to help families from throughout the area. Onsite pampering includes a spa, hair salon and other similar amenities, attended with kindness, care and friendship. It also deserves recognition as the safest, most ideal environment possible for seniors suffering from dementia. The environment is mentally stimulating, with people engaging in golf, bingo and many other inter-activities with companions who are "in the same boat."

PROMENADE SENIORS' SUITES & RETIREMENT RESIDENCE

There are many exceptional aspects of this retirement community, including the depth and variety of care offered, the cleanliness and newness of the residence and its suites, and the helpful, professional staff. Its unique location along the Ottawa River in the quiet suburb of Orleans makes the Promenade an exceptional offering for families searching for Ottawa seniors' care. For example, the serenity of the wooded courtyard, facing the river, adds an extra dimension of excellence to this community.

FOREST VALLEY TERRACE BY SYMPHONY

In September 2020, we moved my 93-year old mother to Forest Valley, as her cognitive decline and mobility issues made it very difficult for us to manage her continuing care. We feel fortunate to have found this wonderful and welcoming place and my mother has transitioned well to the facility, thanks to the very thoughtful and caring staff who do everything possible for the residents. I think it is a testimony to their dedication and perseverance that despite the challenges posed by the Covid crisis, appropriate measures were instituted to safeguard the facility and residents from the virus (no cases here, whereas other seniors residences were hit hard). Even though these measures meant restricted access to loved ones, the staff have also done their best to link families via Zoom calls so that we can keep in contact and be aware of the activities and enrichment programs offered to our loved ones. We offer our highest recommendation for the quality care provided by the floor staff and management of Forest Valley.

After researching different facilities with my siblings, we decided to enroll our mom at Forest Valley Terrace. We definitely made the right decision. The staff are all very friendly and accommodating, and our mom loves living there! She has multiple activities that she participates in on a daily basis and all her meals are chef-prepared. Our mom (who is fairly shy) has also made several friends with the other residents. Every time I've contacted Forest Valley Terrace with a question or concern the staff have dealt with my issue immediately. Great staff, great food, great facility! And one of the few long-term care facilities that has never had a single case of Covid. We are so lucky that our mom is living at Forest Valley Terrace!

I'm very impressed with the care [my husband] is receiving. All the staff are very kind and considerate, and I feel comfortable in the knowledge that I chose the right place for him.

Beautiful home with great care. In spite of the covid pandemic all residents are safe and happy.

My husband moved to Forest Valley mid February of this year [2020]. It was their [specialization] in Memory Care that convinced us that they could provide both the care and stimulation he requires - and we haven’t been disappointed. I worried about his transition to new surroundings (which can be especially difficult for those suffering from dementia) but I’m convinced it’s been the right decision.

PROMENADE SENIORS' SUITES & RETIREMENT RESIDENCE

Beautiful well well-maintained retirement living with friendly helpful staff.

Our parents [have been] at the Promenade Retirement Residence since early 2016. Our experience was really good throughout their whole stay - their suite was comfortable, the team has always been supportive and caring, and the ambiance friendly and sociable. The whole team, including the kitchen and serving, maintenance, housekeeping and concierge, management and reception, and social activities teams were always pleasant with us and willing to lend a hand when needed. As our parents’ needs increased, the transition to the high care floor was managed well under exceptional circumstances. The nursing staff and care teams were wonderful - they were friendly, attentive, respectful, and took very good care of both as they needed more help. As a family, we were able to keep them together and avoid long term care. We are grateful for that and very happy for the decision that we, and our parents, made nearly five years ago.

I've been living at the Promenade Senior Residence for about three and a half years now. It all started in June/ 2017... My daughter had to look for a Residence for me to live in, so since I was an old nurse I had started to work in a Residence where my Aunt was and loved. They made me the Activity Coordinator and I loved being there and talking about how good it was. So Cathy found one with the same benefits as I had bragged about…! Just to show you just how they are I fell in my room last week and split my forehead, and made a terrible mess. The nurses and even a Doctor who was visiting came to check on me, send me to the hospital, and [taking] care of my dog. And, Oh yes, they allow dogs and cats and I'M almost sure other reasonable one as well... I really love this place.

The staff are excellent. The activity manager... organizes every kind of activity you could ever want ... We go to active fitness twice a week [and] physio twice a week.... we're busy!<

When my father was diagnosed with a rapidly progressive form of dementia in addition to his aggressive cancer, we were devastated.... I had visited a few places in Ottawa for him and there was always something that brought me back to Promenade... The staff is exceptional and always professional ... I am truly blessed to have found such and amazing place staffed with the most fantastic people I've ever met.

FOREST VALLEY TERRACE BY SYMPHONY

Forest Valley Terrace is affordable, engaging & dedicated Dementia Care. Our community is designed to function and feel like a large private home. Residents enjoy access to excellent amenities, freshly prepared daily home style meals, and our proprietary Moments program. Highly trained care staff direct a range of specially designed programs to nurture the mind, body and spirit. We also offer an all-female dementia neighborhood, Symphony Sorority.

PROMENADE SENIORS' SUITES & RETIREMENT RESIDENCE

Our community presents a vibrant, social lifestyle where residents, their loved ones, and members of the community feel welcomed, empowered, and comfortable to express their personalities. Our resident-led clubs and groups, resident ambassadors and testimonials can attest to this! We focus on enhancing lives at all stages - from independent living to assisted living to memory care. We want to make our residents feel like they are at a vacation resort every day of their lives! Visit www.alavidalifestyles.com/alavida-insiders to read about our community, or check out our Facebook page at @alavidalifestyles to get a glimpse of the action!

FOREST VALLEY TERRACE BY SYMPHONY

Chest x-ray, Medical form completed by family doctor, Personal Interview, TB test required

PROMENADE SENIORS' SUITES & RETIREMENT RESIDENCE

Chest x-ray, Medical form completed by family doctor, TB test required

FOREST VALLEY TERRACE BY SYMPHONY

Information not available

PROMENADE SENIORS' SUITES & RETIREMENT RESIDENCE

Pre-admission medical paperwork, list of prescriptions and recent chest x-ray required prior to move-in for our Retirement Residence.