One-to-one comparison

FOREST VALLEY TERRACE BY SYMPHONY

This caring community is perfectly situated to help families from throughout the area. Onsite pampering includes a spa, hair salon and other similar amenities, attended with kindness, care and friendship. It also deserves recognition as the safest, most ideal environment possible for seniors suffering from dementia. The environment is mentally stimulating, with people engaging in golf, bingo and many other inter-activities with companions who are "in the same boat."

SYMPHONY SENIOR LIVING ORLEANS

Symphony Senior Living is ideal for seniors from throughout the Ottawa Region looking for a community that is affordably priced. There's easy access to the community from Highway 174, making visits stress-free for family from anywhere in Ottawa (or even further away). When discussing life here, residents highlight the caring staff.

FOREST VALLEY TERRACE BY SYMPHONY

In September 2020, we moved my 93-year old mother to Forest Valley, as her cognitive decline and mobility issues made it very difficult for us to manage her continuing care. We feel fortunate to have found this wonderful and welcoming place and my mother has transitioned well to the facility, thanks to the very thoughtful and caring staff who do everything possible for the residents. I think it is a testimony to their dedication and perseverance that despite the challenges posed by the Covid crisis, appropriate measures were instituted to safeguard the facility and residents from the virus (no cases here, whereas other seniors residences were hit hard). Even though these measures meant restricted access to loved ones, the staff have also done their best to link families via Zoom calls so that we can keep in contact and be aware of the activities and enrichment programs offered to our loved ones. We offer our highest recommendation for the quality care provided by the floor staff and management of Forest Valley.

After researching different facilities with my siblings, we decided to enroll our mom at Forest Valley Terrace. We definitely made the right decision. The staff are all very friendly and accommodating, and our mom loves living there! She has multiple activities that she participates in on a daily basis and all her meals are chef-prepared. Our mom (who is fairly shy) has also made several friends with the other residents. Every time I've contacted Forest Valley Terrace with a question or concern the staff have dealt with my issue immediately. Great staff, great food, great facility! And one of the few long-term care facilities that has never had a single case of Covid. We are so lucky that our mom is living at Forest Valley Terrace!

I'm very impressed with the care [my husband] is receiving. All the staff are very kind and considerate, and I feel comfortable in the knowledge that I chose the right place for him.

Beautiful home with great care. In spite of the covid pandemic all residents are safe and happy.

My husband moved to Forest Valley mid February of this year [2020]. It was their [specialization] in Memory Care that convinced us that they could provide both the care and stimulation he requires - and we haven’t been disappointed. I worried about his transition to new surroundings (which can be especially difficult for those suffering from dementia) but I’m convinced it’s been the right decision.

SYMPHONY SENIOR LIVING ORLEANS

My grandmother has lived at Symphony for 5+ years now. The residents are amazing... The residents and Bob (maintenance staff) are the real heart of Symphony. Since his arrival, Bob has been working tirelessly... One of the residents (Pierette) volunteers to organize things like bingo and pizza for the independent buildings. Thank goodness for her! The residents consistently check up on each other, to ensure that each other is in good health and spirits. Such a lovely bunch of people. Thank you to everyone who makes Symphony a community!

We were nervous about moving mom to assisted living during covid. Would she be safe? Would she be lonely? We are so pleased with the outcome. Symphonies has gone to great lengths to keep its residents safe while providing great activities to keep them busy and happy. Mom's health is much better now because she eats well, has plenty of exercise and is surrounded by a very kind and helpful staff.

I don't think the administration knows just how wonderful their staff is. You have Rose's, a real gem of a nurse. She goes way beyond being efficient and loving to my mom. I text her photos of moms great-grandchildren and she shows mom the photos. I put my mom in Symphony just after the first lockdown. We had already secured the apartment and some furniture was in place. Then covid hit and we kept her out until July. The administration handle all those frighten families, the contracts and payments put on hold indefinitely. They were strict but fair. A special thank you goes to Jodi Davidson. I doubt anyone could fill those shoes and to Sandra Parent, totally professional! My mom loves it there. I love her being there. As much as I loved taking care of my mom, I will be forever grateful for my freedom.

My father has been with Symphony Senior Living for over 12 years. Initially he was in the Independent Living building and only recently moved to the main building to join their Assisted Living community. It has been a pleasure to deal with all of the staff there to make his stay so comfortable. They are truly hard working and a dedicated team that have managed to keep everyone entertained and safe during these challenging times of Covid-19. I applaud them all for a job well done and look forward to their continued success.

In September 2020, my dad ended up in the hospital for an extended period and was quite weak upon release. Mom could not take care of him so I moved them into assisted living at Symphony Orleans. When making inquiries, staff were very helpful and answered a lot of my emails even late into the evenings. Jodi and Theleah were quite helpful with the transition from Independent to Assisted. The move occurred during Covid therefore the 2-week quarantine was very difficult on my parents. As well, the fact that they were not allowed to leave the building to go on walks, or have visitors, has taken a tole on them. Nonetheless, they have met people and seemed to have made friends. I am very happy to see all the posts by Symphony Orleans staff of the residents and the many activities they share. The medical staff is also excellent as they take care of my parents’ now that I cannot and, during these difficult covid times, they keep me updated on my parents’ health. Great community.

FOREST VALLEY TERRACE BY SYMPHONY

Forest Valley Terrace is affordable, engaging & dedicated Dementia Care. Our community is designed to function and feel like a large private home. Residents enjoy access to excellent amenities, freshly prepared daily home style meals, and our proprietary Moments program. Highly trained care staff direct a range of specially designed programs to nurture the mind, body and spirit. We also offer an all-female dementia neighborhood, Symphony Sorority.

SYMPHONY SENIOR LIVING ORLEANS

Symphony Senior Living Orleans is located in a park-like setting. We're proud to offer a variety of options from apartments with full kitchens including 1 parking spot & an activity coordinator to independent, supportive & complete living options to suit your individual care needs. We offer a varied menu & recreation programs that include weekly outings. Choose from cozy studios to extra spacious 2-bedrooms. Some suites have a walk-out patio or balcony. We welcome pets! Call us for more details.

FOREST VALLEY TERRACE BY SYMPHONY

Chest x-ray, Medical form completed by family doctor, Personal Interview, TB test required

SYMPHONY SENIOR LIVING ORLEANS

Medical form completed by family doctor, Personal Interview

FOREST VALLEY TERRACE BY SYMPHONY

Information not available

SYMPHONY SENIOR LIVING ORLEANS

Before moving in our Director of Care will complete an in person assessment to better understand your daily care needs.