One-to-one comparison

FOREST VALLEY TERRACE BY SYMPHONY

This caring community is perfectly situated to help families from throughout the area. Onsite pampering includes a spa, hair salon and other similar amenities, attended with kindness, care and friendship. It also deserves recognition as the safest, most ideal environment possible for seniors suffering from dementia. The environment is mentally stimulating, with people engaging in golf, bingo and many other inter-activities with companions who are "in the same boat."

RAVINES SENIORS' SUITES & RETIREMENT RESIDENCE

We could highlight many exceptional things about this community, but memory care at the Ravines' is offered by experts highly specialized in this sphere. The interior design focuses on neighbourhoods, where dementia patients live in familiar surroundings that avoid the confusion created by more clinical environments. The Ravines' Healthy Minds Program is multi-faceted, focused on providing compassionate, well-rounded care for seniors with Alzheimer's or other forms of dementia. Included in the program are support groups for family and other loved ones, music therapy that stimulates memory and positive interaction, staff trained in the Gentle Persuasive Approach, therapy through multi-sensory environments, and other components.

FOREST VALLEY TERRACE BY SYMPHONY

In September 2020, we moved my 93-year old mother to Forest Valley, as her cognitive decline and mobility issues made it very difficult for us to manage her continuing care. We feel fortunate to have found this wonderful and welcoming place and my mother has transitioned well to the facility, thanks to the very thoughtful and caring staff who do everything possible for the residents. I think it is a testimony to their dedication and perseverance that despite the challenges posed by the Covid crisis, appropriate measures were instituted to safeguard the facility and residents from the virus (no cases here, whereas other seniors residences were hit hard). Even though these measures meant restricted access to loved ones, the staff have also done their best to link families via Zoom calls so that we can keep in contact and be aware of the activities and enrichment programs offered to our loved ones. We offer our highest recommendation for the quality care provided by the floor staff and management of Forest Valley.

After researching different facilities with my siblings, we decided to enroll our mom at Forest Valley Terrace. We definitely made the right decision. The staff are all very friendly and accommodating, and our mom loves living there! She has multiple activities that she participates in on a daily basis and all her meals are chef-prepared. Our mom (who is fairly shy) has also made several friends with the other residents. Every time I've contacted Forest Valley Terrace with a question or concern the staff have dealt with my issue immediately. Great staff, great food, great facility! And one of the few long-term care facilities that has never had a single case of Covid. We are so lucky that our mom is living at Forest Valley Terrace!

I'm very impressed with the care [my husband] is receiving. All the staff are very kind and considerate, and I feel comfortable in the knowledge that I chose the right place for him.

Beautiful home with great care. In spite of the covid pandemic all residents are safe and happy.

My husband moved to Forest Valley mid February of this year [2020]. It was their [specialization] in Memory Care that convinced us that they could provide both the care and stimulation he requires - and we haven’t been disappointed. I worried about his transition to new surroundings (which can be especially difficult for those suffering from dementia) but I’m convinced it’s been the right decision.

RAVINES SENIORS' SUITES & RETIREMENT RESIDENCE

My thanks to staff for their excellent help as I was at the Ravines for respite care for a hip replacement.

There are lots of things I appreciate about Ravines. I think the most significant benefit for me as a caregiver for my dad is that I'm seeing people that I know, who work there, other residents, and it's all part of a community where you don't feel like you're on your own. That's a big [relief] for me... Dad has some challenges with his memories and then he had a fall, and when he came out of the hospital, it was so nice to know that he had this place to go to, to transition to a place where he had more care.

Sunday February 7th, 2021 was a very special day for the residents of the Ravines. Monitored by Ottawa Public Health, our first COVID-19 Moderna Vaccines were given to us by teams of uniformed Ottawa Paramedics moving through our buildings door to door in a well planned routine... There had been significant planning by our excellent Managers and every employee worked so efficiently that we were even able to have lunch! Congratulations on a job well done! One month later on March 7th, 2021 we repeated our successful vaccination treatment with our second Moderna vaccines and the teams of Paramedics. In July, 2021 we achieved our goal of 100% of residents and 100% of staff having been vaccinated. We're proud and relieved to have to have achieved this level of safety and health protection. On September 2nd, 2021 we were given booster injections by nurses from the Ottawa Health Department. Our General Manager, Sam Sourchi, and all the staff planned and organized and followed up so that everything went smoothly.

My parents were residents of the Ravines Seniors' Suites and then the Retirement Residence from 2014 to 2021. The staff and management were caring, friendly and helpful. At times when my parents required additional assistance, staff was there to help and then followed-up to make sure that everything was okay. Sam Sourchi, the General Manager, is a skilled and proficient manager, who was able to resolve issues which at times felt impossible to resolve. The facilities are pleasant, clean and safe. This is definitely a nice place to live.

My mom lives here and she loves it.

FOREST VALLEY TERRACE BY SYMPHONY

Forest Valley Terrace is affordable, engaging & dedicated Dementia Care. Our community is designed to function and feel like a large private home. Residents enjoy access to excellent amenities, freshly prepared daily home style meals, and our proprietary Moments program. Highly trained care staff direct a range of specially designed programs to nurture the mind, body and spirit. We also offer an all-female dementia neighborhood, Symphony Sorority.

RAVINES SENIORS' SUITES & RETIREMENT RESIDENCE

Our community presents a vibrant, social lifestyle where residents, their loved ones, and members of the community feel welcomed, empowered, and comfortable to express their personalities. Our resident-led clubs and groups, resident ambassadors and testimonials can attest to this! We focus on enhancing lives at all stages - from independent living to assisted living to memory care. We want to make our residents feel like they are at a vacation resort every day of their lives! Visit www.alavidalifestyles.com/alavida-insiders to read about our community, or check out our Facebook page at @alavidalifestyles to get a glimpse of the action!

FOREST VALLEY TERRACE BY SYMPHONY

Chest x-ray, Medical form completed by family doctor, Personal Interview, TB test required

RAVINES SENIORS' SUITES & RETIREMENT RESIDENCE

Chest x-ray, Medical form completed by family doctor, TB test required

FOREST VALLEY TERRACE BY SYMPHONY

Information not available

RAVINES SENIORS' SUITES & RETIREMENT RESIDENCE

Pre-admission medical paperwork, list of prescriptions and recent chest x-ray required prior to move-in for our Retirement Residence.