More of what people say about this community
We've collected reviews and testimonials from around the web that are relevant to you: those from residents and their loved ones.
Phil B, family member
Viva Whitby has been a welcoming place from the first day we visited, all the staff are friendly and take the time to treat everyone like family not just a client. Special shout out to Cheryl Andrews the Community Relations Manager for providing a very informative tour and follow-up from our first introduction to move in and a thank you to Chef Richard for always taking time at meal time to recognize and entertain my folks.
Colleen Curry, resident
Viva Whitby Shores is a great place to live. I have lived here for nearly [10] months The staff are very friendly and we have lots of things to do.
David Storey, family member
My mom became a resident of the Viva Whitby Shores Retirement Community in March 2022. My mom agrees moving to the Viva Whitby Shores Retirement Community has been a very positive step for her and increased her quality of life.
The entire experience has been excellent. The facility is clean and bright and is in a great location. The suites are well-sized and designed. The facility has a pub, Vivaplex, swimming pool, hair and nail salon, craft kitchen, golf simulator, and a horticultural area. Lots to do. The dining room provides a variety of good menu options. There is a Perks Cafe providing drinks and snacks throughout the day.
The residents are great and my mom enjoys socializing with them all. All the residents are friendly and there is great social interaction between all the residents and staff.
All the staff are awesome. My mother has never been able to say enough good things about the staff of Viva Whitby Shores. They are all friendly, helpful, courteous and do all they can to ensure all the residents (including my mom) have a safe and enjoyable time. There are activities scheduled each day for the residents to attend. There is so much choice for the residents to get involved in. My mom really enjoys attending the singing and dancing shows that occur.
This has been a very positive experience for my mom. After living on her own for 5 years following my dad's passing, this has certainly rejuvenated her and she wishes she had done this a little sooner.
If you are looking for a retirement home in Whitby, you have to check out Viva Whitby Shores. You will not be disappointed.
Mark Williams, family member
Such a lovely retirement home and just a 3-minute walk to the drug store, coffee shop, bank, restaurants, and pet store. My friend's Mom receives excellent care there and is very comfortable. So nice to be close to the water.
Paul Nolan, family member
We cannot say enough positive comments that reflect the enthusiasm and care that each employee showed us... Mom is now in her 2nd month living at VIVA and she just loves it. We couldn’t be happier for her.
Debbie B., family member
Diana took my husband and myself for a tour of this Community. I was looking at it specifically for Assisted Living for my mother - although they do have a variety of care levels available. The building is beautiful inside and out. The resident rooms are bright and spacious as are any of the other areas throughout the residence. It had a resort type feel to it - bright and cheery. Ample parking is available, which isn't always the case. The fact that they have a nurse, on duty 24 hours a day is a great add. There is not one thing I did not like about this Retirement Community.
Catharine Wade, family member
My father is enjoying this residence immensely. The on-site care is very convenient. The staff are friendly and the food is good. They really care about the residents and their families. It's a great improvement on my dad's quality of life!
Susan Fissenden, family member
We moved my mother in November [2021]. The experience has exceeded our expectations. Everyone is greeted with a smile. The friendly and genuine attention displayed to my mother, and all “community members” is very special. The food is amazing (I have eaten there twice) with a wide variety of choices and daily features. This was definitely the right decision and fit for her. My mother has blossomed since her time at VIVA.
Julie, family member
My mother recently stayed in respite care at VIVA Whitby Shores following her knee replacement surgery. She was very pleased with her experience; the staff here are incredible!! From the moment we walked in, they were so warm & welcoming. And throughout her stay, the Wellness Team were quick to respond to her needs, help her move around her room, deliver ice for her cooling machine; whatever she needed was taken care of for her. I knew she was in good hands throughout her full 2 week stay, and to be honest, now that she’s back home she misses the service ... We would highly recommend VIVA Whitby Shores to friends & family.
Ross B., family member
My mother moved into Whitby Shores in June 2020. Given the Covid pandemic there were understandably a few restrictions but the staff have been tremendous at welcoming her and ensuring she settled in quickly. They are truly thoughtful and caring! ...If you are considering a retirement community I would highly recommend that you visit Viva Whitby Shores and give them an opportunity to introduce you to what they have to offer.
Tim Olson, family member
My parents moved into VIVA Whitby Shores in early March, just after they opened and just before the pandemic. Our experience thus far has been exceptional to say the least. The facility is beautiful, but the key to it being exceptional is the staff. They truly care about the residents and they obviously love their jobs. Their main concern during the pandemic has been the safety of everyone, but at the same time, making sure there were lots of activities and excitement to keep everyone occupied.
Linda Warren, family member
If you are looking for the perfect retirement community in Durham Region, look no further. Absolutely beautiful facility with well appointed suites and marvelous common areas, professional, supportive and compassionate staff, and exceptional lifestyle options.
My Mom has lived here since its opening... Common spaces [here] are gorgeous ... the food is restaurant quality under the direction of their creative executive chef and staff. The leadership team is thoughtful and kind.
The compassion, the loveliness of staff, the teamwork, and the camaraderie stands out for me. It seems that they always put my mom first… but they put everyone first! Everyone there feels like that. It’s just the right place for my mom!
Margaret Schmidt, resident
How wonderful lifestyles services are at Viva Whitby Shores, as I live here with my husband Art.
