More of what people say about this community
We've collected reviews and testimonials from around the web that are relevant to you: those from residents and their loved ones.
Kay MacDonald, family member
We had to move our parents into TM in May due to complex medical issues. Did we do the right thing? We were very concerned about making this decision on their behalf. It has been 2 months now and we feel that this was very much the right decision for our parents. They both have dementia. They feel safe and secure there. The staff are very patient and kind and have formed good relationships with them. Dad loves the food! It can be tricky to find meaningful activities that people with dementia can engage in, but the staff are currently working with us to see how we can improve their quality of life. Any questions or concerns that we have had have been handled in a timely manner by our co-ordinator Alysha Holland. This transition was incredibly stressful for everyone in our family and I'm glad that TM was there to make it as seamless as possible.
Trish Blackburn, family member
My dad received fabulous care from all the staff - especially his Taunton Mills family in the Claremont Neighbourhood. The lines of communication were always open and we knew of any and all issues - and that gave us peace of mind. Thank you for everything you did for him including making him as comfortable as possible in his last days. And thank you for always making sure he got his "ice cream."
Gail McMonagle, family member
Our mother has been a retirement resident for 14 years and lived in an independent suite on the 6th floor of the north building for all of those years. She recently had a fall and she decided to move to the first floor. The help and guidance that we received from the staff was so amazing. They were all so very kind and considerate and answered all of our questions, always returning phone calls and doing whatever they could to make the move seamless. The suite was all set up for our mother upon her return. She was greeted by many staff members and was made to feel so welcome. We are very thankful for all of the assistance.
Peggy Hogan, family member
My parents moved into an Independent Living Suite in the South Tower back in 2020; my Mom was moved into the Dryden neighbourhood in long-term-care in December of 2021 due to her Alzheimer's. I give credit to the staff as I spent a fair bit of time there and I had the opportunity to see how challenging it could be - for the most part they were all great. My Mom became ill in February 2023 and ended up in palliative care in her room, and was treated with kindness and compassion during her final days. I give special credit to Diane McLean - the neighbourhood coordinator of Dryden as she was always there when we needed her which meant more than she could know.
Jason Huygaerts, family member
The staff here are amazing. [My grandma] has lived here for years now with dementia. They give her outstanding care and you can easily see the love that they have for all of the residents here. By far the best retirement home I have ever had the pleasure of visiting. If I could give them 6 stars, I would. ❤❤❤❤
Elaine Phillips, family member
They are wonderful my husband got excellent care. Staff are the best.
Ryan D'Oliveira, family member
Thanks for the great service and warm hearts for my uncle Bernard [who passed away peacefully here]. I appreciate it.
Meghan Suddard, family member
Thank you for taking such great care of my Gram through this horrible pandemic.
Leann Broome, family member
My Dad, Alan Cobel, lived on the retirement side from March 2016-July 17, 2019. He loved it here! The staff are exceptional! They work hard and we greatly appreciated it! There was always something going on for entertainment and friends to be made.
Ellen, family member
My mother was in three retirement homes over the past year and [she now has a home] in the Long Term Care Facility on the Perry Wing. Everyday is special here. [Everyone here is] empathetic, professional, knowledgeable and friendly ... They all work together so well. I am thoroughly impressed and would recommend the Village Of Taunton Mills to everyone.
Stephanie H., family member
This is a great place to live. I visit a few times a month and am impressed every time. The residents are happy, you can tell.
Myrla, resident
When you have friends who you chat, laugh with, talk with... that is true happiness.
