More of what people say about this community
We've collected reviews and testimonials from around the web that are relevant to you: those from residents and their loved ones.
N Nabel, family member
A couple of months ago my mom came to visit us for a month. We chose to host her at Viva since the facility was much more convenient and prepared for her (no stairs and no bathtub to climb).
She not only enjoyed her stay and welcomed us with coffee in every opportunity we picked her up, but also made good friends who invited her to seat with them for lunch or dinner, even though she spoke little English.
She enjoyed very much the food, the musical events and the quiet of her spacious room.
We all enjoyed the swimming pool with her and felt welcome all the time.
Shael Weinreb, family member
V!VA is a first-class retirement community, supported by a first-class team. In particular, Wendy T, who serves as the Community Relations Manager, is exceptional and has helped make the transition for my parents into the community both a seamless and positive one. Thank you, V!VA, for taking such good care of my mom and dad!
Rose A Weinberg, family member
Wendy Teperman, Community Relations Manager at Viva Thornhill Woods Retirement Resident is a beacon of warmth and support. Her unwavering dedication and genuine compassion supported my mother’s first step into the Viva Life! Our tour was so welcoming and a genuine opportunity to see what life would be like living at Viva Thornhill Woods. Wendy embodies the epitome of exceptional service and genuine care.
Mom has now comfortably settled into the Viva Life, where she enjoys daily warm greetings, forming new friendships, embraces fresh opportunities, and receives daily support from Wendy, coupled with the remarkable care and friendliness of the staff.
Ellyn, family member
Our mom is very well looked after. Staff is level-headed and professional and very patient. It's comforting to know that there's someone there if she needs them at the press of a button.
Tammy Simon, family member
My parents have had a wonderful experience here. The staff are so nice and very responsive. They really care. And the facilities are great.
Alanna Kaye, family member
I cannot say enough about everyone who works at the community (from maintence, dining room, concierge, health care, sales and administration).They have all shown themselves to be people who are warm, caring, welcoming, supportive and responsive to their residents in every way. I could never have found more for my father, who has truly appreciated all of the efforts to make him feel welcome and a part of the community in short order.
Bob Sterling, family member
Viva Thornhill Woods met all of my families expectations and more about retirement living. From the first phone call with Wendy, the Community Relations Manager, my parents were at ease. The tour and lunch were great, Wendy made sure to answer all of our questions and even introduced us to others. My in-laws are looking forward to moving into their new home.
Alan Zel, family member
We looked at a few Retirement Communities and are so grateful we chose Viva Thornhill Woods. Wendy, Adam, and the entire team were so helpful and we are very excited that our mom will be part of such a great community. We would highly recommend VIVA Thornhill Woods Retirement Community and look forward to many great times ahead.
Brena, family member
I am beyond grateful to Wendy who has been delightful to work with from our very first tour! My mother is thriving at V!VA and is enjoying all aspects of retirement community living. Thank you to all the staff at V!VA Thornhill Woods for being beyond accommodating and helpful.
Eileen Turner, family member
Our experiences been very positive from our first meeting, to my mom moving in. Our contacts with staff members have always been responsive and there's always immediate attention to any query we might have. They've extended themselves to ensure my mother feels she's in a safe, friendly and responsible community. Their attention to the handling of COVID and its variant OMICRAN, according to Public Health guidelines has been remarkable. The place is clean, warm and inviting. Viva Thornhill Woods stand by their value of "Making Today Great". I know where I want to live when it's my turn to look for Seniors' living.
Gilda Bennett, resident
My husband and I have been at V!VA Thornhill Woods for close to two years. I found there are a lot of activities, such as Zumba, exercise in the swimming pool, and regular exercise in the full gym. There is a bus that takes us to the bank, shopping, trips to the park in the summer, as well as concerts. The food is plentiful and varied, and the staff and community members are very nice.
Hilda Fisher, resident
When I started thinking about retiring and selling my condominium, I did visit several retirement homes. I found that Viva was for me. My apartment, my choice, was the right one for my needs and comfort. The building itself is very welcoming and bright, I met people I knew, and their programs presented, the live entertainment, especially Wendy's programs, exercise classes, outings, three good healthy meals a day, the waitresses and waiters in the dining room, and the staff, are most obliging. I am retired: no food shopping, cooking, or cleaning. It is all provided by Viva.
Jay Gula, family member
When the time was right our mother took the initiative to tour retirement homes and make her choice. [V!VA Thornhill Woods] includes a swimming pool, fitness room, hair salon, cafe, lounge, movie theatre, spacious lobby, library, etc. Her 1 bedroom suite is bright and functional. The main dining room is well appointed with modern furnishings. Medical needs can be handled independently or administered at the nurses station. Overall, the transition from an independent lifestyle to a retirement home community (with an independent lifestyle) went very well with minimal stress and we are pleased with our choice!
Murray, family member
It was a pretty easy decision [to move mom here]. V!VA stood out in so many ways. The main areas are bright and always full of people and activities. The many food options at each meal was a great bonus ... Mom's room is bright and cheery. ... It makes me so happy now to talk to hear her say "I just love living here at Viva". Thanks to all the Viva staff for making that possible..
Lorelle, resident
I went from having been wheelchair-bound on arrival to now being completely mobile ... This has been so beneficial to my progress..
Debbie, family member
My mom has benefited so much since moving here. She's become friends with a wonderful group of people, she goes on trips, out for lunch with friends... She is really enjoying life and we're really happy with the decision we made as a family!
Stanley, resident
I don't have to worry about doing housework every day, I have more time to enjoy myself, be with friends and have the best quality of life possible! [We] live independently and freely as we wish.
