Reviews of The Village of Arbour Trails

Gain exclusive insight into life at The Village of Arbour Trails. Comfort Life’s exclusive reviews and videos give you insider information from residents and their families.

Our perspective

Onsite features here appeal to people’s different interests and enthusiasms. Popular amenities include the pub, exercise room and dining area. The Village of Arbour Trails allows residents to find their own balance between privacy and activity.

Arbour Trails is another excellent example of the village concept from Schlegel Villages. The innovative layout focuses on a centralized town square, where residents meet or mingle. Here, you'll find a library, a theatre, a gift shop, and other village outlets. There’s also a scenic pond on the grounds.

Exceptional care here includes onsite personal service workers, housekeeping staff, and more. The vibrancy of the community extends to staff, who visibly demonstrate a love for their work. This residence is centrally located in Guelph, near the Arboretum and some of Guelph University's outlying features.

Video interviews

We interviewed families and/or residents via video conference, asking them probing questions about life at The Village of Arbour Trails. Get the behind-the-scenes information from those with direct experience.

Mavis Morton, daughter of resident Watch our interview with Mavis Morton to learn about the unique experience offered by The Village of Arbour Trails.	all_videos

More of what people say about this community

We've collected reviews and testimonials from around the web that are relevant to you: those from residents and their loved ones.

Mavis Morton, family member

Both my dad and I have had very positive experience with staff. They're happy to answer questions. I do think one of the significant changes is actually how I feel. It has given me great relief. I used to have a lot of sleepless nights. I was always worried about: what if something happened? I just feel so much relief and confidence. I know that many times a day someone is coming in to provide medication or to take his temperature or whatever. If he didn't show up at the dining room, someone would come and check... I think this relates to the social [aspect] as well. It was getting pretty isolating in his apartment. I know that if he wants to be engaged with other people, he can go out the door and find other people. That has been huge for me, too.

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John Luciani, resident

I live here, and enjoy it.

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Pat, family member

My father lived at the village and not a day went by that I ever had any doubt that he was receiving the best of care.

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Heather, family member

Staff were wonderful to my Dad even though he was only there for 2 months... I would recommend this place to anyone.

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Name withheld for privacy's sake, family member

When we visit, it feels as 'homey' as it can for anyone with a family member with Alzheimer's Disease. None of us mind going there, it's so bright and welcoming with many comforts... Staff are terrific.

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Barb Smith, family member

My father [lived] there for almost two years. He was very happy there, thought the staff was wonderful, and was well cared for with smiles and professionalism ... I have nothing but good things to say about Arbour Trails. You can't put a price on your loved one being cared for and happy with the care.

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