More of what people say about this community
We've collected reviews and testimonials from around the web that are relevant to you: those from residents and their loved ones.
Ken Martin, family member
My family and I have been very happy with the care and concern by the staff at RSBL.
Ellen Worling, senior
Went for a tour today. Highly impressed with both Diane Shaddock, the Community Engagement Manager and the staff we met. Diane provided us with so much information to help in our decision process. She is kind and compassionate. She had suggestions on room location, ideas to help with transition and was a very positive person. We left feeling WOW!
Aneisha Gooden, family member
I was looking for a short term stay for my father who is undergoing knee surgery and although we ultimately decided to go somewhere closer to home, we still had an amazing experience with the staff. Diane gave us a tour and her energy was magnetic. She was so personable, funny, welcoming and enthusiastic. The other staff were also just as friendly and made this home a real joy to visit. Thanks to Scarborough Retirement Suites by the Lake, my family and I really enjoyed our visiting experience and should we ever need full time care, this is definitely a home we will strongly consider.
Susan Clancy, family member
What a lovely homelike facility. The staff here work together like family and that vibe permeated all the interactions I had in making preparations for my mum to reside here for a respite stay. Despite the complications I encountered in completing the necessary requirements I felt supported in every step. Diane in particular made sure we had everything we needed, and her patient and kind guidance was so very appreciated at a stressful time. Cassandra was still helping me on the phone long after she had left work for the day. I look forward to the next time I need help with mums care while I am away. I need look no further than RSBL.
Linda Ramsay, senior
My two week stay at “Retirement Suites By the Lake” was beyond my expectations. I was at “ The Spa” ( as I liked to call it ) to recuperate from a knee replacement and was met with supportive and caring attention by all the staff . My suite was immaculate, the food delicious, but most importantly, the concern , compassion and encouragement for my well being , by everyone involved , was over whelming . A special thanks to Diane and Cassandra , who made the arrangements for my stay , and subsequently my two week visit , so enjoyable .
Neila, family member
A beautiful home and a wonderful place to retire to!
Cathy, family member
A home with a heart, with delicious meals, activities geared to all levels of ability, and sensitive, caring staff.
Maddi, family member
What a warm feeling!
Caitlin, family member
Beautiful & cozy home with lovely staff.
