Reviews of New Horizons Tower

Gain exclusive insight into life at New Horizons Tower. Comfort Life’s reviews give you exclusive insider information.

Our perspective

This building in the heart of Toronto is optimal for seniors who want to enjoy the finest senior living in a friendly, happy community. Since New Horizons is a charitable organization, costs are reasonable in spite of its premium location, the beautiful building, and the exemplary care given. Built over 40 years ago, it has undergone several recent renewals and improvements. It's the best of all possible worlds, combining rich experience in senior living and care with contemporary accessibility design and building amenities, in the heart of this world-class city.

Care ranges from independent and assisted living to memory care. Extra care services onsite include a visiting physiotherapist and chiropodist.

The residence features gorgeously well-appointed suites, especially in the newly renovated Oasis. Suites are designed with the latest in accessibility features, including ample space throughout, walk-in showers and other features. They range from studio size to 2 bedroom apartments. On top of all of that, there's a beauty salon and cafe and other amenities right in the building, while you can walk outside to find the full wealth of downtown Toronto conveniences. It creates a right-sized world for seniors, giving them all they need and much more.

More of what people say about this community

We've collected reviews and testimonials from around the web that are relevant to you: those from residents and their loved ones.

Grace Mandarano, family member

My mom was loved and well cared for there. Thanks again to Robin and all the staff at NHT. You were HOME to my mom for the past two years.

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Paul Engels, family member

Our mother moved in a couple of years ago... New Horizons has turned out to be an amazing place for our mom. She's on the 3rd floor for "memory residents" where she gets friendly and attentive care. The staff are absolutely amazing! They have our mother dressed nicely and always looking her best. They engage her in her favourite game (Scrabble) which she still wins regularly! New Horizons is super-clean, well-organized, and always cheerful. We're very lucky our mother is so happy there.

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Bonnie Henry, resident

We moved here from Sault Ste. Marie and we're glad we did. Everything is designed and built and planned for seniors, so that they have just a splendid time here. They have a wellness centre, and with my nursing background, that impressed me. It includes a doctor and a nurse practitioner, with nurses on staff. If you ever have an emergency, you can get help. There's also a closeness to many facilities required by older people. Without even using a bus, we've got banking, a tremendous library just down the street and other things that are just great to have. It's become our home.

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Judith MacLeod, family member

We are so glad that our mother had the good fortune to live at New Horizons Tower for 8 years.
The care she received was kind, compassionate and attentive throughout the time that she lived there, which included the pandemic. Everyone was exemplary and fulfilled their responsibilities with care and thoughtfulness. It was a true home for our mother and a blessing for which we are all grateful. I highly recommend this retirement residence without hesitation.

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Mark, family member

My father has been living there for almost 4 years ... and we could not be happier with the caring and supportive staff and administrators, the great programs and activities they offer and the wonderful homemade food they serve!

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Luis, resident

It is all very beautiful and I am proud to call this home.

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John, family member

Throughout his time [here], we knew that [dad] was well cared-for ... My siblings and I are deeply grateful for your kindnesses [and] generosity of spirit.

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Dan, family member

We couldn't have asked for more in terms of professionalism, helpfulness, and positive outlook of all the staff.

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