More of what people say about this community
We've collected reviews and testimonials from around the web that are relevant to you: those from residents and their loved ones.
Milena Moncada, family member
We were impressed with the level of professionalism and attentive care Bolton Milld provided. Every desire and need was fulfilled making my mom' stay most enjoyable. I would highly recommend Bolton Mills to anyone. The well-being of our elderly is so very precious and at Bolton Mills, it is regarded with great respect. They gave our family peace of mind and Mom such great care.
Rubin Susteras, family member
I'm so happy that My mother is living Bolton Mills! The entire staff at Bolton Mills are to be commended. Thank you for all that you do.
Aldo B, family member
My father was one of the earlier residents at Bolton Mills and Carmelina and her team looked after him very well, and they showed a compassion for their residents to the point where my father considered them his friends and trusted them completely. Bolton Mills is a top notch retirement residence in every way from it's look and feel, to the genuine caring, compassion, professionalism and kindness of the entire team. I would highly recommend Bolton Mills as your first choice for yourself or your loved ones.
Sergio Belvedere, family member
My dad was a resident and he thoroughly enjoyed. He loved the staff and they loved having him. The activities are first rate and they encourage participation during all the festivities, including the recreation room. My dad became a google wizard at the age of 91. He had a great 2 room unit and loved having people visit and showing them around the facility, often trying to get his older friends to come live there. Thank you to the staff at Bolton Mills for making his stay enjoyable.
LIsa Timney, family member
My dad has been a resident of Bolton Mills Retirement Community for the past 2 years. Our family is just thrilled that we found a community for him that he loves. The care and support of all the staff has been amazing especially over the past year with COVID. They have gone out of their way to make all the residents feel special and have really worked hard to make sure no-one has felt lonely during this time. The residence itself is warm and inviting from the bright welcoming foyer to the spacious hallways and spacious suites. He is enjoying his meals in the dining room and the little treats the hospitality staff bring to their suites now and then. Thank you to Bolton Mills and Esprit for everything they do in this community. I would recommend this retirement residence to anyone looking in the Bolton Area.
Fredina Elliot, family member
What impresses me the most about Bolton Mills is more than just one element. One, it's the design and the footprint of the actual building and the facilities and how they are laid out that make it very easily accessible by the residents. Many of them require assistance or devices in terms of getting around in the building. And every area is thoughtfully designed so that there isn't a large distance between, say, coming off the elevators and getting to the dining room or to the games room or to the library areas within the building itself.
Number two, I'm incredibly impressed by the compassion, the empathy, the commitment by people that work there. Second to none… When we actually walked into Bolton Mills, we instantly felt that element of family, people, caring people, being very interested in my mother, her life story, some of her challenges, what kind of help she needed. That is so prevalent in everything that they do, whether it be the medical assistance or the kitchen staff or whether it's the individuals running the activities.
The relief I’ve felt has been absolutely immense. We were all worried constantly about mom. Was she eating? Was she sleeping? ... Now I'm not worried about her anywhere as close as I used to… I know she is getting superior caregiving and care and love.
