One-to-one comparison

THE ROXBOROUGH RETIREMENT RESIDENCE - VERVE SENIOR LIVING

Seniors and family members agree that the Roxborough renews people's enjoyment of life. That begins with the reinvigoration of moving into a clean, still-new place—but that’s deepened by the day-to-day environment here. It's a revelation to people how great life can be in a place where they’re surrounded by fellow seniors and service-minded staff.

RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

Skill and empathy are the buzzwords you'll hear when seniors and family members describe staff here. What's really noticeable is how care is enhanced with kindness and a personal touch, a core value of Verve Senior Living, as seen in more of their communities. As one further indication of this expertise in care, Richmond Hill Retirement Residence welcomes convalescent stays and respite care. In the end, the net effect of this a caring community, where kindness is contagious and spreads generously among community members. Tour this community yourself, and we're sure you'll see what we mean.

THE ROXBOROUGH RETIREMENT RESIDENCE - VERVE SENIOR LIVING

I was very fortunate to have such a positive experience during my rehab at The Roxborough in April of this year. It is spear headed by Melanie. Melanie was in contact with me from setting the initial meeting to explain what was offered and allowed me to put my possessions in early to accommodate my surgery schedule. The staff on a whole were also very polite as was my case with the night attendants. Bringing more ice at night and adding a couple of cookies to tide me over. I would highly recommend The Roxborough for anyone's recuperation.

My wife Joyce and I moved into the Roxy in August and couldn't be more satisfied. Where does one start ? The staff are without exception - Fabulous ! The food is 5 star all the way as at each meal you always get options; is always the freshest imaginable; always served on linen table cloths; is changed after each person is finished dining and includes the nicest wait staff possible. Add to this, you can dine on your schedule ( with -in certain hours ) and choose to sit with new friends each meal OR sit at the same table with the same friends. Your choice. What could be better ?

I highly recommend the Roxborough for anyone considering retirement options for themselves or their loved ones. Dianne at the front desk is so friendly and always ready to help. Carrie, their Health & Wellness Manager goes above and beyond to coordinate services and reassess care plans as needs evolve. The building itself is well-maintained, cozy and chic. They offer a wide range of activities and events to keep residents actively engaged in the community. Safety features across the building provide peace of mind, allowing residents to live as independently as possible. My favourite feature was their large beautiful terrace. It has lots of space to walk around and raised garden beds for those who aren't ready to give up their backyards just yet.

When we were searching for a retirement residence for Willy, my mother-in-law, The Roxborough wasn't even on our radar. But by chance we took a tour of this Newmarket residence, right across the street from Southlake Hospital, and were immediately impressed by its cozy atmosphere, the warmth and kindness of its staff, and most importantly, the smiles we saw among many of The Roxborough's residents. This was an encouraging sign. Since then, after moving Willy into a suite facing a beautiful courtyard, we've been incredibly heartened by the care Willy has received in her new home. As a 97 year old, recently widowed lady who had been a social butterfly throughout her life, Willy has found a new community supported by caring professionals who seem to have made it their mission to bring comfort and security to its residents in their golden years.

During a very difficult time , all of the staff at Roxborough - especially Krista, made the transition so much easier. They went above and beyond to ensure an easy move. Since arrival, They are always there to help and offer assistance. All while having the most welcoming and pleasant manner. Couldn't have made a better choice for my mom.

RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

My stay at RHRR for respite care related to my knee surgery, was the best decision I ever made and the most amazing care I have received. The staff were attentive, the food choices very good, the room and amenities were fantastic. Samara, Angelica and Gidget and all the other folks at RHRR are the best.

Ever since our uncle was admitted to the Richmond Hill Retirement Residence, each staff member who came in contact with him had a positive impact on his emotional, physical, and most importantly his mental health. It felt like he received a second lease on life! The care, attention, and compassion the entire staff demonstrated are absolutely a reflection of the outstanding people they are! He came with a loss of appetite that he not only regained, but he also continuously commented on how great the food was, especially the various soups he had the pleasure to try. We highly recommend the Richmond Hill Retirement Residence for living independent seniors, or for a short term living assisted facility.

My mom and dad lived here for almost 2 years. The rooms are more spacious than any other retirement home in the area, which was a big draw for them moving out of their family home. The ability to get help as needed was important and the PSWs and nursing staff were always wonderful to them. Pre-covid, they also really enjoyed meal time in the pub and felt well taken care of by the wait staff who knew all their favourite drinks and meals. We were always greeted with a smile by the front desk staff. Everyone worked hard to make it feel like home for them. [posted to Google May 2021]

We are so grateful to have found Richmond Hill Retirement Residence. My Mom has been living at RHRR for two and a half years and we couldn't be happier. Every staff member is kind and caring and makes my Mom feel like she is living with family. They know every resident's name and in our case our extended family too! I have received numerous texts from the life enrichment team, sharing photos and special activities of which my Mom has participated. They really do make the residents their number one priority! During this very difficult time with Covid-19, the staff have done their very best to keep the residents happy and safe. They have kept us well-informed and up to date with all happenings regarding new protocols and public health information. Thank you to all the staff at RHRR for giving my Mom a very special place to live that allows our family to rest easy knowing that she is well cared for and safe. There truly is no better place for our Mom!! [posted to Google Reviews Jan 2021]

My mother has been at this residence for about 4 years and I want to recognize the exceptional work by all the staff members at the residence especially during the covid 19 pandemic, to keep everyone safe. [These have] been very trying times for everyone but especially for Retirement Residences where we have some of the most [vulnerable]. Management and staff have in my opinion worked tirelessly to ensure the safety of residence and staff. We are grateful for everyone's efforts and highly recommend this facility. Keep up the great work. [posted to Google Sept 2020]

THE ROXBOROUGH RETIREMENT RESIDENCE - VERVE SENIOR LIVING

The Roxborough is located in historic Newmarket just steps away from Southlake Regional Health Centre. Elegantly appointed rooms from studios to two bedroom and den suites. Three meals available daily. Certified healthcare staff and Emergency Response System 24-hours a day plus assisted living packages if required. Weekly housekeeping, linen and towel service. Cozy, comfortable and vibrant amenity spaces and activities to suit your personal lifestyle; choose to join, relax or watch, your day your way.

RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

As part of the Verve Senior Living family, Richmond Hill Retirement Residence is proud to offer a range of well-appointed, spacious suites designed to make you feel right at home. Located in the heart of Richmond Hill, our community is perfectly situated near all the amenities you know and love - from shopping and parks to entertainment and more. But what really sets us apart is our commitment to providing a fabulous lifestyle that's tailored to your unique needs and interests. Whether you're an active senior who loves to socialize or someone who prefers a more relaxing pace, we have something for everyone. From enjoying delicious meals with friends to joining an art class or even trying your hand at DrumFit, your day is always yours to enjoy as you see fit. And with our Health and Wellness Manager on hand to provide regular health assessments and coordinate any care services you may require, you can rest easy knowing that your individual needs and wellness are always our top priority. So why wait? Come join the Verve family at Richmond Hill Retirement Residence today and discover all the amazing opportunities that await you.

THE ROXBOROUGH RETIREMENT RESIDENCE - VERVE SENIOR LIVING

Chest x-ray, Medical form completed by family doctor, Personal Interview, TB test required

RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

Chest x-ray, Medical form completed by family doctor, Personal Interview, TB test required

THE ROXBOROUGH RETIREMENT RESIDENCE - VERVE SENIOR LIVING

Chest x-ray is used instead of TB testing. Not provided for anyone over 65.

RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

Chest x-ray is used instead of TB testing. Not provided for anyone over 65.