One-to-one comparison

SOUTHBROOK RETIREMENT RESIDENCE

Southbrook is the right place for seniors who want to live in an active, involved community of peers. This home is exceptionally good at welcoming those who are skeptical about moving into seniors' care (trial stays are welcome, and staff is very warm). If making your own meals and doing your own housework has become tiresome, take Southbrook for a test.

CREDIT RIVER - VERVE SENIOR LIVING

Both family members and the seniors who live here list the most striking quality of this community as "the genuine friendliness of the staff" … their eagerness to please. And when it comes right down to it, that's the most important aspect of any retirement community. A clean, healthy environment with great food and fun activities is always important (Credit River has all those things!) but ultimately there's nothing better than being surrounded by people willing to go out of their way to make every day the best it can be.

SOUTHBROOK RETIREMENT RESIDENCE

We were looking for a short-term place for my husband's mom at short notice and decided on Southbrook based on the reviews. We were not disappointed at all - from the time we did the tour till the day my mother-in-law came home after her stay. Safina went above and beyond to coordinate and work with us and the doctor's office in order to make the move-in dates possible for us. I cannot thank Safina enough for all looking after all the formalities to ensure that everything was organised even though she was going to be away when mom moved in. I never had a chance to meet Safina at move-in or move-out, but I felt so much at ease during our phone conversations in addition to the million emails that she took the time to patiently respond on time. Komalpreet was the nurse that did the initial tour for us and she is the sweetest nurse ever. We were so impressed by her positive and calm attitude and she also looked after mom-in-law very well. I did not meet the other nurses due to their shift schedule but was told by mom-in-law that all the nurses are really nice. And I must not forget about the lovely Alexa at reception - such a cheerful and fun young woman. We interacted with her a couple of times and she was such a joy to see at reception. All in all, we loved Southbrook for the size of the place, the residents there seemed like they were taken care of (I even chatted with a couple folks and they were happy with the services), the food menu is delicious and lots of activities for seniors. Southbrook will definitely be our first choice if we have to pick a home for mom-in-law in the future.

In my first visit at Southbrook Retirement Residence, I was fortunate to meet Ms. Safina Jivraj, Community Relations, who organized the facility tour. She was gracious, polite, and informative about the terms and the conditions of occupancy and appreciated my challenge of selling my home and a car in the United States prior to my move to Canada.
At this point, I committed myself without hesitation to stay at Southbrook Retirement Residency in Brampton.
Additionally, Ms. Marissa McIntosh, Social Director, is another person who should be acknowledged for her willingness to assist with the homecoming. Finally, I wish to acknowledge that I have made the right decision to stay at the Southbrook Retirement Residence. The staff have been polite, helpful, understanding, and respectful. The residents are treated respectfully and services are performed in a timely fashion.

My mum stayed at Southbrook for a week to check out the place and see if this place was for her. I must say the staff was very professional, caring, and most of all so accommodating. Safina, Marisa went over and above to make her stay a comfortable one. The food was delicious, hygienically prepared, and lots of variety. The rooms are spacious, clean, and very bright. They have daily entertainment of some sort Mon-Fri so this is a place I would definitely recommend for your loved one if you want to have peace of mind that they are being cared for and well looked after in your absence. Staff made her stay a memorable one!

My mother has resided at Southbrook for exactly 4 weeks now. I live across the country, so I haven’t actually been to the facility yet, but both my mother and my brother (who lives nearby) are extremely pleased so far. They both rave about the meals and the friendly, helpful staff. From day, one, I have been in frequent contact with the administrative, care, and nursing teams, and I am extremely impressed by the organization, attention to detail and diligence with which this residence appears to operate. It’s early days in my mother's journey at Southbrook, so I feel it’s premature to give it a full five stars. However, we are very pleased so far and relieved to have Mom living there. It feels as if she’s in very good hands. Thanks Southbrook team for all you do do on a daily basis to make my family’s life so much easier, and in Mom’s case, so much better.

My parents recently moved into Southbrook Retirement Residence and the support and care they received has been exemplary.

CREDIT RIVER - VERVE SENIOR LIVING

The transition for my Mom was a big worry. I wanted this to be home right from day one. The staff made it just that, answering all my 1000 emails/texts so quickly, and welcoming and having her space perfectly ready for her to move in with no problems. It hasn’t even been a full week and they call her by her name. The food is exceptional and they always give her extra dessert.

The staff are very welcoming and patient. They never seem rushed and make you feel like you are what’s most important. The atmosphere is pleasant, comforting and welcoming, and the upkeep is impeccable. My father stayed for a short while in respite care and had a great experience.

Credit River’s team have been wonderful helping us to transition dad from his home to their Retirement home . We had many questions and concerns going in however they were handled with patience and honesty and, in the end, we felt this was the best place for our father to live a better quality of life. Their team of nurses and PSWs are kind and attentive. We know dad will be well taken care of.

To appreciate this review you have to understand that moving my loved one out of her home into an unfamiliar environment was one of the most agonizing decisions I ever had to make. Now I feel that moving her to Credit River has been one of the best decisions we made with respect to her care. It warms my heart to see her living on the memory care floor with wonderful people, just like her, who are treated with the utmost dignity and care. The staff are kind and patient, and the environment is cozy with all the elements of home - right down to the warm raisin toast and tea before bedtime.

My sister and I have high praise for Susan and all staff at Credit River Retirement Residence. They have been honest, very helpful and efficient when our mom needed to go into Assisted-Living. Mom has now been there for 7 months and feels very comfortable and safe knowing staff will help and guide her as she navigates her way through Dementia. Our mom enjoys the activities plus finds all the meals very satisfying. My sister and I know our mom is in the best of care at Credit River Retirement Residence.

SOUTHBROOK RETIREMENT RESIDENCE

At Southbrook Retirement Residence, we offer a variety of spacious accommodations that offer you all the comforts of your own home in a luxurious suite style of your choice. Enjoy carefree dining, diverse social and recreational programs as well as independent living and assisted living care services. We have 4 acres of beautiful gardens and walking paths on our property. Southbrook is a well established reputable retirement home conveniently located in a residential neighborhood, offering affordable retirement living. At Southbrook, everything we do is to make life easier and more enjoyable. Be a part of our Family!

CREDIT RIVER - VERVE SENIOR LIVING

You can create a living space that is distinctly your own in our 6-storey boutique-style residence. Our community offers an all-inclusive lifestyle, where the daily tasks of grocery shopping, cooking, cleaning, shovelling are diminished. Most of our suites have their own private balconies or terraces. If you love a garden, our beautiful parkette will win you over. Our highly skilled health care professionals are available around the clock to ensure your immediate and future needs are met. Dine daily enjoying specialties from our culinary team, join in on an outing, game or fitness class before you retire to your beautifully appointed suite you call home.

SOUTHBROOK RETIREMENT RESIDENCE

Chest x-ray, Medical form completed by family doctor, Personal Interview

CREDIT RIVER - VERVE SENIOR LIVING

Chest x-ray, Medical form completed by family doctor, Personal Interview, TB test required

SOUTHBROOK RETIREMENT RESIDENCE

chest x-ray for TB required

CREDIT RIVER - VERVE SENIOR LIVING

Chest x-ray is used instead of TB testing. Not provided for anyone over 65.