Interview with Scarborough Retirement Residence management, Maureen Scordamaglia

In this perspective:

• 0:44 - What are three things you love about your job?
• 1:04 - What drew you to this field and ultimately to Scarborough Retirement Residence?
• 1:48 - What first struck you about the residence when you first joined?
• 2:25 - What makes Scarborough Retirement Residence unique in the area?
• Show Full Video Contents
• 3:28 - What does being an independently owned residence allow you to do?
• 5:22 - How do you keep families informed about what’s going on inside the residence, and with their loved one?
• 7:00 - What are some unique programs and features you offer?
• 8:07 - How do you build your menus?
• 9:38 - Do you have a favourite menu item?
• 9:55 - Is there an event or occasion you look forward to every year?
• 10:39 - What’s the relationship between the residence and the larger community of Scarborough and the GTA?
• 11:31 - How would you describe the lifestyle at the residence?
• 12:46 - What level of care do you provide?
• 14:34 - What’s your advice for families who disagree about making this move?
• 15:52 - Is there a memory of a resident that stands out in your mind?
• 16:49 - What changes do you see coming for the residence in the next 5 or 10 years?
• 17:58 - What’s your advice for those in their search now?