Interview with Hawthorn Park Retirement Community - Verve Senior Living family member, Fiona

In this perspective:

• 1:08 - What do you appreciate most about this community?
• 2:17 - Do you have a favourite social event or staff member that comes to mind?
• 4:05 - What would you highlight about the staff, the building, and its amenities?
• 5:08 - How has your parent's life improved since moving in?
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• 6:50 - How has your own life improved since your parent moved in?
• 8:30 - How would you describe the character of this community?
• 9:23 - What were your first impressions?
• 11:00 - What can you tell prospective families about choosing this community?
• 13:12 - Why did you choose this community?
• 14:28 - What could you tell us about your decision making journey?
• 16:40 - How can you describe the process of moving?
• 18:29 - What advice would you give to other families who are searching for a community?
• 20:06 - What would you do differently if you had to start this process over again?