THE COMFORT LIFE REPORT:

THE VILLAGE OF GLENDALE CROSSING
London, Ontario

Retirement community

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Reviews of The Village of Glendale Crossing

Gain exclusive insight into life at The Village of Glendale Crossing. Comfort Life’s reviews give you exclusive insider information.

Our perspective

The Village of Glendale Crossing creates a good-natured community made up of both seniors and staff. The care and nursing staff here get an especially high grade for “going that extra mile” as part of their daily routine. With the opening of Phase 3 in 2023, The Village became a fuller, more vibrant community that benefits strongly from Schlegel’s town square layout and other features. Friends meet each other throughout the building, and a lively daily activities schedule further enhances the social life.

An established long-term care community, The Village now provides happy retirement living for a diverse group of seniors, as Schlegel does in other communities across the province. There’s an indoor cafe where friends meet, a library where readers relax or chat quietly by the fieldstone fireplace, a chapel, a general store, a community center, a greenhouse, a beauty salon and barber shop, and a hobby and craft room. The Ruby dining room and The Riverstone spa and salon make it feel like a resort. Seniors thrive here.

As much as Glendale Crossing feels like a small town, even more so, it feels like a place you want to call home, where you feel you can live very nicely. In independent living and senior apartments, seniors find daily joy in many friends just outside the door of their suites. It really feels like an old-fashioned Village that combines care for your neighbour with a focus on positivity, in a secure setting where everyone trusts each other. And it manifests Schlegel's visionary ideal of seniors' villages that blend all the up-to-the-minute finest features of senior living.

More of what people say about this community

We've collected reviews and testimonials from around the web that are relevant to you: those from residents and their loved ones.

Greg Power, senior

It's the best!


Joan Demetriadis, resident

My husband and I moved into Glendale Crossing retirement residence on February 15, 2024. Our son Jerry checked it out after I had suffered a stroke in Dec 2023 and was in Rehabilitation at Parkwood. He described Glendale as walking into a resort hotel and after a tour and meeting with the staff, he was convinced this was the best place for us. We couldn’t be happier or more content here at Glendale. It provides so much for the residents. Music, games all kinds of activities and outings. We have exercise, hairdresser, massage therapist, and our doctor to mention just a few of our amenities. Thank you Glendale and thank you also for the very friendly staff and also the wonderful residents we have made friends with.


Glenda Croke, family member

We received the warmest welcome from Monika. The residence is beautiful, open & bright. My dad was thrilled as this was not what he was not expecting. He has been living in a 1 bedroom apartment for 5 months. He opted for lunch & dinner to be included. He feeds the fish in the back pond every morning and walks to nearby stores & around the neighbourhood. He can often be seen working at a puzzle in the games room where he has met some wonderful people. We couldn’t be happier for him.


Jack Eizenga, resident

I want to express my sincere gratitude to the village of Glendale Crossing for creating such a lovely place for seniors to live.
The thought and care that went into every detail Is evident the moment that you step in the lobby. It’s clear that the well-being and happiness is of their residents was at the forefront of their vision. And while the facility is absolutely beautiful, it’s the kind, compassionate, and dedicated staff that make Glendale Crossing, an exceptional place to live. I’m deeply grateful for the care and attention they provide every day. Thank you for making this a place that I can truly call my home.


Margaret Ross, resident

It is a wonderful facility. The staff went above and beyond to help me.


Pat Loncke, resident

Glendale Crossing is an amazing seniors residence. When you first walk in the door, it feels like a beautiful resort, so bright with sunshine and a welcoming lobby area. All of the staff is very friendly, caring, and attentive to the personal and medical needs of the residents, a real family atmosphere. The rooms are well-appointed and very spacious. The management team is well-organized and answers any questions you may have in a timely manner. Support staff is always cleaning and tidying on a continual basis. The dining room staff presents food in a friendly manner and is attentive to dietary requirements. The streetscape town atmosphere on the ground floor, makes residents and visitors feel at home as soon as you walk in the door.
All you have to do is enjoy life!


Joanne Jones, family member

Beautiful facility with caring, friendly staff. Feel so good about moving my mom to Glendale Crossing. Monika was amazing, warm, and understanding, from the first moment I met her.


Robert Nickerson, resident

My partner, Barbara, and I [have] found Glendale Crossing a wonderful home that is not a nursing home, but a retirement home. It gives us an opportunity to enjoy the balance of our lives. There has not been one item that I have suggested that they have not picked up on. They provide opportunity to exercise, and the monthly calendar provides opportunities for individuals to really enjoy themselves. Barbara and I have enjoyed the time in the home since December 8, 2023. We especially enjoy the company that we meet in the Village. We looked at apartment buildings and decided that having no neighbours our age is not the type of life we want. We are enjoying the company of people of our age and participating in programs that are important to us at our age. Come and join us at Glendale Crossing and enjoy the rest your life with great staff that make you feel like family.


Fran Blewett, resident

I have had the pleasure of being at Glendale Crossing since November 16, 2023. I have so enjoyed the whole experience, I have a beautiful room on the eighth floor and I have had nothing but a smooth move-in with assistance when needed. I really have to commend the Crossing staff as they have been welcoming, approachable, and supportive. I consider this a 5-star experience all the way around and I look forward to spending many happy years in this establishment.


Erella Rousseau, family member

The newly opened building of Glendale Crossing feels cheerful and welcoming the moment you enter the front door. The units themselves are very well finished, feeling luxurious. There is the added convenience of laundry machines in each unit. My mom does all her own cooking, she makes good use of the weekly shuttle to the grocery store(so I can’t comment on the food at the dining hall). She loves chatting with her new friends over a cup of coffee on the main floor cafe.
The layout of the building allows for ample opportunity to socialize, as well as having a variety of scheduled daily activities offered within the building. The staff are very friendly and attentive to my parents’ needs, and will give individualized visits to their unit to provide information and encouragement. My mom feels extremely supported because any of her concerns are addressed promptly, thoroughly and professionally. I highly recommend this accommodation as an excellent environment for seniors.


D. R., family member

Nothing but fantastic results. Attentive and helpful. Period. Our mom loves it here.


Wayne Reynolds, family member

My mother Irene Reynolds was a resident in long term and she loved it there. The staff treated her with such kindness, support and more. She passed away in there and she was loved by staff and residents. I am now waiting for long term and Glendale Crossing is where I want to go to.


Phil, family member

My mum lived on the Westminster Neighbourhood for a year following her stroke before recently passing away. The regular PSW's , RPN's, and RN's are incredible and went the extra mile to make sure she was comfortable, especially once we had to put her in palliative care. The food was very good, always with choice and accommodating to special requests. The physiotherapists kept her moving until that was no longer possible, and they offer a wide variety of extra curricular activities for the residents. They always made sure she was aware of what was going on, and would extend personal invites. She loved the spiritual program offered by Maureen, that was probably her favourite activity. Housekeeping was there every day, and they also take an active interest in the residents. Like most people mum did not really want to be there in the beginning but soon called it home and felt very lucky to live there.


Jeanette Maloney, family member

My husband has been there almost five years now. Brighton staff are excellent (caring, friendly). So glad I was able to get him in. He has issues that can be trying at times however all staff couldn't be better in handling it and keeping me well informed. There may have been past issues, prior to our arrival, however I highly recommend The Village of Glendale Crossing.


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THE COMFORT LIFE REPORT:
THE VILLAGE OF GLENDALE CROSSING

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