More of what people say about this community
We've collected reviews and testimonials from around the web that are relevant to you: those from residents and their loved ones.
M. G., family member
Both my parents stayed here before my father passed. Queens Estate is very good value. Excellent nursing care, staff, meals, and activities. It's also clean! I highly recommend it.
Jeff Trott, family member
My mother resides at Queens Estate on the Memory floor. She moved in last year and I visit her there weekly. The adjustment was challenging for all of us but we as a family are very pleased with the level of care she receives at the residence. The staff is excellent and is led by Agnes, who shows her staff by example just what going the extra mile looks like. The main floor is always bright and changing with new themes and the activity calendar is packed with interesting and creative activities for everyone to enjoy. I'm very happy with the amount of love and the family-style atmosphere they have created at Queens Estate. I would highly recommend considering this retirement home for your loved one.
Janet Forrest, family member
It has been just over one week since my father-in-law moved into Queens Estate. The staff are friendly, caring and very helpful. They have gone above and beyond to make sure all his needs are being met. We are very fortunate to have them for this next journey of his life.
Calvin Hay, family member
I moved my dad there a few months ago, and I'm so glad I did! The staff are amazing! I can't stress that enough. They all know him by name and treat him so well. There's always activities and events going on. I feel safe knowing he's there and taken care of. The building itself is lovely, modern and bright. The suites are perfect size and also look great.
Colleen Boucher, family member
My aunt has been at Queens Estate since the early days when it first opened. I was recently visiting and loved the positive energy and vibe. Lots of activities going on for the residents to enjoy including dog and cat therapy which she loves. The staff is excellent and very attentive. The outside grounds are such a nice feature for the residents to enjoy. Thank you to Agnes, Bindi, Melissa, Donna and all the wonderful staff at Queens Estate for taking such great care of our loved ones!
Paula K, family member
I highly recommend Queen's Estates in every respect. Sharon, one of their community relationship specialists, went above and beyond to assist us in navigating the healthcare system to have our mother admitted on extremely short notice when hospital staff were not communicating with us. All their care staff, especially care managers Bindi and Melissa, have been extremely accommodating, caring, and responsive as my mom transitioned to her new home. They arrange for medication and coordinate closely with government agencies to provide care, and all their PSWs are friendly and trained in dealing with people who have memory challenges. The facility itself is absolutely wonderful - it feels like a home, not at all like an institution - for example, their dining area feels like a restaurant, not like a cafeteria. They have many daily activities including music, exercise, gardening, coloring, etc.. and even movies in their movie theater. They are also pet-friendly! We can bring our dog to visit, and they have therapy animals visit the residents. There is a hair salon on-site, and regular foot care. They customize care and attention to the needs and preferences of each resident. The overall vibe is warm and welcoming. You really can't ask for better for your loved one.
Al, family member
Many thanks to the entire team for everything you do for our cousin Jeannine. She is very privileged to be so well taken care of, given the severity of her illness.
Krista Rowe, family member
My mother has lived on the memory care floor at Queens Estate for nine months and is very well taken care of every day. The staff are kind and friendly and everyone from the PSWs who care for her to the chef in the kitchen know my mother and treat her with kindness and respect. Queens Estate was wonderful about procuring the covid vaccine and boosters in a timely fashion and maintains excellent hygiene to protect the health of all its residents. Most importantly, since moving in, my mother has been calm and content. There are many activities including art and music which she enjoys very much. Our family would strongly recommend Queen's Estate.
Ron Sokoll, family member
My mom started living again at 93 when she went to Queens Estate. She is constantly dancing and singing. She loves the food and the staff are so patient and accommodating. It takes a lot of pressure off me when I saw how happy she is. She's making new friends as well as becoming acquainted with old friends. I would definitely recommend Queens Estate to anyone.
Vicky Marchese, family member
My Father was a resident for 2 months while waiting for a Long Term Care placement. During my father's stay he was treated with compassion and kindness. I would personally like to thank Michelle, Ashley, Nico, Synthiya, Sarah, Tenzin, Jigme and the PSW's for always being supportive and helpful. I felt comfortable knowing that dad was being cared for by an exceptional team.
Stephanie Fulford, family member
My mom has been with Queen’s Estate for six months. Her move there happened quickly after a hospital stay and she was welcomed with open arms. She needs a lot of care and her every need is met or exceeded. Sarah, Jigme, Temi, Vivian, Tenzin and Amy, among many others are warm, kind and generous and provide detailed person dare down to musical preferences, manicures and specialized personal care. I was hesitant to leave her there as I am sure everyone is and she was warmly embraced and cared for from day one.
Lisa Salz, family member
My mom has been at Queens Estate for only a few weeks, she is waiting for a spot at a LTC. I wish she could stay where she is! The room is wonderful, the food is great, and the staff are lovely! She adores the staff, and they adore her! She's finally happy!!!! The highlight of her day is seeing Debra, she loves all activities, and looks forward everyday to be a part of the afternoon programs.
Aileen Philip, family member
My father is at Queens Estate due to Alzheimer's. I just want to say thank you to Sarah for all the support you have given me. I couldn't have done this without you. Anytime I phone you answer with a smile in your voice and calming words. I know my father is well looked after because of you.
Ed Gulbinas, family member
My mother was at Queens Estate for nearly two years (she was one of the first to move in after their opening). Staff were fabulous/angels. Adam, Tenzin and Vivian were particularly helpful though there were many others that should be recognized (I don't recall all of their names). Residents who had moved in from other retirement homes said that Queens Estate was an improvement for them. We used a consultant during our search for a home. The staff try really hard to come up with interesting activities to get the residents involved even during lockdown. You can see photos of this on the FB page. The blended model of support that respects the needs of residents is very helpful.
Mario Nunes, family member
Queens Estate Retirement Residence Is taking great care of my dad. Very friendly PSWs and nurses. Staff are always willing to accommodate needs. A big thank you.
Stephen Smith, family member
Our father was a resident for 2 months while waiting for a placement in Long Term Care. Even though it was understood that Dad was only there temporarily, the staff went out of their way to ensure he was well supported, had a detailed care plan in place, and had his daily needs met. The staff are amazingly helpful, responsive to our questions and queries, and really patient with Dad. They are amazing! The building is also very pleasant - freshly renovated and furnished - with attention to details tied to the well-being of residents. When Dad left, the staff all gathered to say goodbye and wish him well. Couldn’t have asked for a better experience.
Colleen Duncan, family member
Entirely satisfied and thrilled with how my Mom is being cared for. Great food, attentive and friendly staff. Just what we were looking for.
Ida, family member
Staff at Queens Estate [is] kind and caring. They go above and beyond.
Gayle, family member
My husband was there [temporarily and] he got great care at Queens Estate. [I'm thankful to] staff there for excellent care my husband received.
