More of what people say about this community
We've collected reviews and testimonials from around the web that are relevant to you: those from residents and their loved ones.
Paul Clark, family member
My uncle stayed at Waterside for over 2 years the staff and employees were very accommodating, respectful and very friendly. The residence is amazingly clean. the food is very tasty. with all the activities they offer. I would be hard not to find something to do. Whether you need a place for the short term, or longer, this would be a good decision.
Vicki Fawcett , senior
I stayed at Waterside for two weeks after hip replacement surgery. The entire staff is amazing! It is apparent that the team thoroughly enjoy working together which made my stay so positive.
Nancy Dodsworth, family member
Recently, my mom and dad made Waterside their new home, and they have settled in quickly, making new friends, enjoying the events and facilities, and the meals. They chose Waterside (above other homes) because they were made to feel welcome right from their first visit, and the bright openness of the rooms was an attraction for them. Trigger and her team made their move easy and stress-free, and the staff team has been terrific in taking care of their needs. I am happy to see them so comfortable there.
Duncan Campbell-Sinclair, resident
Waterside has the best of everything. Medical staff on duty, great food. [There are] many events if you’re active, both within Waterside and also by bus. [There’s] your own garden plot, a saltwater pool, movies, entertainment, also a bar. Who could ask for more?
Jayne O., family member
Moving a loved one into a retirement community is not easy, it's a big change for everyone and a stressful decision. I will always be grateful to Heather Luneburg for taking the time to clearly communicate the benefits of Waterside and for her diligent follow-up and help with planning. She is not only kind and patient but clearly an expert on all aspects of senior living. I learned a lot and feel better prepared for this next stage of my family's life. She is the ideal ambassador for this beautiful facility.
Deborah Laflamme, family member
My mom has been at Waterside for almost a year. The staff are incredible, they greet her by name and endeavour to meet all her needs. She is comfortable in her suite and is surrounded by all her belongings which made the transfer from home to residence less traumatic. I have eaten there many times and have found the food excellent.
Karen Gorr, resident
Our short time at Viva Waterside Carleton Place was excellent! The facilities were very good, especially as my husband was recovering from heart surgery, and an electric bed was available in our suite. The meals were delicious, with lots of options to choose from. We could also have meals in our room if my husband wasn’t able to go to the dining room. The staff were very friendly, helpful and responsive to our needs. There were lots of activities available to us, but unfortunately we weren’t able to participate due to our circumstances at the time. I would highly recommend Viva Waterside to anyone on a long- or short-term basis. In fact, we hope to be able to stay at the Waterside at the next opportunity. Thanks to the staff for making our stay a great one!
Heidi Lowry, family member
Waterside is a vibrant, active community. My mom just started living at the "Resort" as my own children call it. Their care for her and kindness during this huge transition period was above and beyond. The hot pool, workout area, movie theatre and brain gym are areas my mom is looking forward to having fun in. [It was] a flawless transition for my mom!
