One-to-one comparison

THE HERITAGE - VERVE SENIOR LIVING

This community combines exceptional facilities with reasonably priced suites, to offer value in senior care. Many families who move loved ones here rave about the way seniors feel better than they have in a long time, thanks to the quality of the environment. The focus of this community goes well beyond basic care—attention to physical and health aspects—into the mental and spiritual fulfillment that comes from immersion in a wonderful environment peopled by caring staff.

THE VINEYARDS RESIDENCE

The Vineyards is a thoroughly modern addition to retirement living options in Kelowna. Striking features of this community include expert care available, and the sense of spaciousness and newness that pervades this development. For Kelowna-area residents facing a need for some additional help with daily care, or families dealing with the progressive effects of dementia, The Vineyards promises exemplary care and community.

THE HERITAGE - VERVE SENIOR LIVING

The Heritage is the pinnacle of senior living in the Okanagan, from the beautiful decor of the building to its location close to many amenities. The in-house dining experience will surely impress the most discerning palates. The staff and management are always happy to assist residents to create a sincere and welcoming environment. My aunt has been living here for half a year and is always on outings and partaking in the various activities.

My father has been here for a year and a half at the time of this review. He is happy here. This place is full of employees who love their work and love the people who live there. My father had a change of life - these things happen - and this place was perfect... the clouds parted and down came a ray of light into an otherwise sad situation.

We love our residence at the Heritage. The staff try their best to make every day a great one for us. We appreciate all that they do for us. Everyone is friendly.

The Heritage is spectacular. Beautiful modern rooms that can be furnished as you wish. The food is excellent with an endless variety of meals that can be catered to a specific diet... Staff [are] very warm and caring people that make both resident and family feel welcome. My father has been here a few months now and his health and happiness have improved immensely. I remember feeling bad when I first took him to a senior home but now I'm actually quite envious.

The Heritage gave my dad new life. [After 9 years of living alone] he deteriorated, depression set in and he did not want to see anyone. [Right] after moving into Heritage, he is social again, [has] made new friends and [is] very busy with his new life.

THE VINEYARDS RESIDENCE

My mother-in-law moved into The Vineyards in 2022, first on the Assisted Living floor and later in Memory Care. This facility is beautifully designed and maintained and the staff are endlessly caring and friendly. The nursing staff and management were always available and ready to listen and help in any way possible. My mother-in-law’s room was comfortable and felt like a home rather than a care facility and the recreational team kept her engaged and happy in their many activities. During her recent decline and palliative care the nurses, care aides, housekeeping staff and management could not have been kinder or more attentive. Thanks so much to all the staff who helped make Erika’s last days peaceful and full of loving care.

In Oct of 2022 my father, with Parkinson's and Vascular Dementia, ended up in Kelowna General Hospital. Due to upsetting circumstances, the medical system considered my father assisted living when he needed full care and support. We did not qualify for a funded bed or full care and our alternatives were to send my father back home, which was no longer safe for him, or to look into private care. This led me to look into different private facilities that would be safe and supportive for him. We wanted something that would take into consideration his dementia/parkinsons but still allow for some freedom with support (ex. he could come to dinner if he wanted but would get a reminder for dinner since he didn't know timeframes most of the time due to his brain failure). I met with Jenelle who gave me a tour, listened to my story, and showed such graciousness and compassion. I knew pretty much immediately that I wanted my dad there and we secured a spot for him. Unfortunately, he passed away in hospital shortly before he was planned to move and even then the Vineyards was wonderful to work with in cancelation and moving out of all my dad's things. I'm so grateful for the peace of mind and the details that were handled even though my dad didn't have the pleasure of living there in the end. Jenelle showed her support to my husband, my sisters, and me through words, tears, and in showing up to my father's memorial even though she hadn't met him. If you want a residence and manager (Jenelle) that really cares about the families and your loved ones, I highly recommend looking into the Vineyards.

We moved my father into the Vineyards 2 months ago when he was in the end stages of his 7 year battle with Prostate Cancer. He was requiring 24/7 care and TLC and was starting to deal with memory loss and confusion. Jenelle made the intake process seamless and the team on the third floor were amazing. Many of the staff are quite young and we weren't sure how it would go, but there is a kind and compassionate group of workers on that floor that loved on Dad and cared for him as well or better than we could at home. From our experience I would highly recommend putting your family in their care.

This community is a must see! The Residence is state-of-the-art, clean and safe. The team at the Residence is absolutely wonderful. Hands down, an amazing place to be!

Really nice room. Great service plan.

THE HERITAGE - VERVE SENIOR LIVING

The Heritage Retirement Residence: Rural meets sophistication in the heart of West Kelowna. We offer independent and assisted living options for seniors. Our elegance complements the comfort, safety, and fulfilling slate of programs and exceptional amenities. Lounge in our dining room, lawn bowl with friends, relax and enjoy the sun on the patio, or enjoy a swim in the pool! From dining and services to the welcoming team members, we inspire active aging with assisted living support when needed, you can age in place with us! We have kitchenette's and secure parking at The Heritage.

THE VINEYARDS RESIDENCE

At The Vineyards Residence, Kelowna’s premiere retirement living option, our approach to Assisted Living & Memory Care will delight you. Our beautiful residence, with a focus on wellness & purposeful living, allows people to go about life as they always have, despite health changes. Experienced staff provide professional assistance with the activities of daily living, as well as exceptional dementia and Alzheimer’s care. Enjoy a beautiful suite, including in-suite kitchenette and washer/dryer, and delicious meals. The Vineyards Residence - Life’s Better Here.

THE HERITAGE - VERVE SENIOR LIVING

Chest x-ray, Medical form completed by family doctor, Personal Interview

THE VINEYARDS RESIDENCE

Medical form completed by family doctor, Personal Interview

THE HERITAGE - VERVE SENIOR LIVING

Information not available

THE VINEYARDS RESIDENCE

Our medical staff will conduct a full assessment if not provided one by Interior Health.