Interview with The Redwoods Retirement Residence management, April Johnstone

In this perspective:

• 0:44 - What are three things you love about your job?
• 1:46 - What drew you to your role at The Redwoods?
• 2:31 - How has The Redwoods changed since you've been there?
• 3:47 - What inspires the change in demand from 1 bedroom or 2 bedroom?
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• 5:48 - What is unique about The Redwoods?
• 6:52 - What kind of lifestyle does The Redwoods attract?
• 9:01 - Is there a set meal time?
• 9:50 - Do you have a favourite menu item?
• 10:05 - How does The Redwoods build its menu?
• 11:30 - How does the residence make sure that residents get the nutrition they need?
• 13:05 - What are some of the activities at The Redwoods?
• 16:32 - How does The Redwoods approach aging in place?
• 20:29 - How do you handle communications with family members outside the residence?
• 22:38 - How do you approach families who disagree about making this move?
• 25:54 - Is there a memory of a resident that stands out in your mind?
• 28:38 - What's in store for the next 5 or 10 years for Redwoods?
• 31:08 - What advice do you have for anyone in the middle of their search?