Interview with Gilmore Gardens - Verve Senior Living management, Mirandah Sinden

In this perspective:

• 0:42 - What are three things you love about your job?
• 1:09 - What about the Gilmore Gardens owners make you feel valued as an employee?
• 2:24 - What drew you to this field, and to Gilmore Gardens?
• 3:27 - What’s unique about the residence in the area?
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• 4:36 - What do you think gives the residence a favourable word-of-mouth reputation?
• 7:27 - How do residents request a new program or outing?
• 9:54 - What kind of community partnerships do you have, and how do you make them?
• 11:27 - Can you describe the features of the residence’s surrounding neighbourhood?
• 13:05 - Is there a feature of the building that’s particularly popular with residents?
• 14:28 - Do you have a favourite menu item?
• 15:44 - How do you build your menus?
• 17:19 - How do you approach changing needs within its residents and ageing in place?
• 19:55 - How do you communicate with families outside the residence about the needs of their loved one?
• 21:10 - Is there a memory of a resident that stands out in your mind?
• 22:25 - How has Gilmore Gardens responded to changes in the industry?
• 24:41 - What advice do you have for families who disagree about making this move?
• 26:11 - What’s coming up for Gilmore Gardens in the next five or ten years?
• 26:49 - What’s your advice for those in their search now?