Interview with Dr. Hemstock Retirement Residence and Hearthstone Place Verve Senior Living management, Amber Fisher

In this perspective:

• 0:28 - What are three things you love about your job?
• 1:19 - What brought you to this industry and to the Dr. Hemstock Residence?
• 2:35 - What makes The Dr. Hemstock Residence unique in the area?
• 4:09 - What are some of the actives at the Hemstock?
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• 5:07 - What’s your favourite thing on the menu?
• 5:33 - How do the chefs build the menu?
• 6:38 - How does the residence welcome new residents?
• 8:20 - What kind of care is available in the independent living and assisted living programs?
• 9:54 - How does the residence help residents make the next transition when they require more care?
• 10:58 - What are the channels of communication between families, residence staff, and residents?
• 12:18 - What’s a favourite memory of a resident?
• 13:18 - Is there an area that you’d like to see the residence grow or start in the next five or ten years?
• 14:15 - What advice would you give to a family that’s divided on this decision?
• 15:35 - What are the stereotypes of retirement residences that you see persist today?
• 16:23 - What advice would you tell those looking at their home options now?
• 17:26 - What are some common questions you get from families?