Interview with Delmanor Prince Edward management, Whitney Hilts

In this perspective:

• 0:56 - What are three things you love about your job?
• 2:03 - What is the LivingWell™ program, and what makes it unique to Delmanor Communities?
• 3:44 - How were you drawn to this role?
• 4:43 - Why is the LivingWell™ program often cited as the reason for choosing a Delmanor community?
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• 6:05 - What is the purpose of combining physical and mental health with social activities all in one program?
• 7:02 - How does the program help with the transition into life in a retirement community?
• 8:12 - What are the channels of communication between the residence, residents, and families?
• 9:36 - How do you encourage the participation of residents who aren’t so involved in activities?
• 10:48 - Do you have a favourite memory that best demonstrates the values of LivingWell™?
• 12:05 - Have you seen the program change over the years?
• 13:44 - What are some other trends that seniors are interested in now?
• 14:38 - How many different activities happen every day?
• 15:02 - What misconceptions still exist about retirement residences?
• 16:46 - What services are available to those who require a higher level of care?
• 18:10 - Can you think of a resident who best exemplifies the purpose of this program?
• 19:07 - Is there anything else about LivingWell™ that you would like to mention?
• 19:59 - What advice do you have for families currently in their search for a residence?