Interview with Courtyard Gardens - Verve Senior Living management, Amanda Hill

In this perspective:

• 1:08 - What are three things you love about your job?
• 1:48 - What drew you to this industry and to Courtyard Gardens?
• 3:15 - What differentiates Courtyard Gardens from other residences?
• 4:58 - What is the process like to apply for a subsidized unit?
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• 6:20 - How do you deal with families who are conflicted about making the move?
• 8:05 - What are some of the preconceptions people have about retirement residences?
• 10:18 - What does the residence do to welcome in new community members?
• 13:03 - How is communication between the residence and families handled?
• 15:16 - What is the relationship like between Courtyard Gardens and the RIchmond community?
• 16:52 - What’s your favourite menu item?
• 17:26 - How does Courtyard Gardens approach creating its menu?
• 18:45 - What is the culture like at Courtyard Gardens?
• 21:24 - Have you made any improvements in your operations?
• 22:59 - What would you like to add to Courtyard Gardens in the near future?
• 26:00 - Do you have a favourite memory of a resident?
• 27:52 - What advice do you have for people looking at their options now?