More of what people say about this community
We've collected reviews and testimonials from around the web that are relevant to you: those from residents and their loved ones.
Melanie Higgs, family member
The staff get to know the residents. They get to know their stories and their lives. There’s a real family [feeling] to it. From the managers to the housekeeping staff to the dining room staff. Everybody there has been, in my experience, consistently caring and kind, and they’ll go out of the way to help. I feel relaxed, knowing that [my dad] is in good care.
Michael Walsh, family member
In the the three years since our family member moved in (begrudgingly from their private home) — we have never had an issue at Sherwood House and I am fussy. The family member is happy they chose to live in Sherwood House and are very content — and that is top priority. Staff have been professional and responsive in all facets of service and including safety and security. Sherwood House is a relatively small complex which I believe enables them to offer more personalized care and interactions with clients and provide excellent communication with family members. With regard to Covid precautions and protocol — they have been exemplary in their communication and nimbleness to respond accordingly. Thank you for taking care of our family member so well!
Thelma Rodrigues, resident
I love it here at Sherwood House. I have no regrets at all for moving here. Everyone is really nice and treats you really good. I certainly say you should move in here!
Melanie, family member
A little more than a year ago, my step-father passed away and my husband and I began the difficult process of helping my mother adjust to a new life. The most challenging part of this journey was helping my mother realize that her home was now too large and remote for her to continue to live there safely. My husband and I were determined to find accommodation for my mother that was safe, friendly and allowed her the independence she so keenly wanted to preserve. It only took us a couple of minutes during our first tour of Sherwood House to realize we had found that place. Managers Bev and Roz Wilson are attentive, understanding and professional: it was clear they had helped many families make this transition and we felt in great hands. We had a few tours, including lunches and dinners in the dining room with the other residents, all of whom were welcoming and happy, and with every visit my mother felt more comfortable. Now a year and a half later, I can say that our first impressions were spot on. All the staff, from the front desk, to the kitchen, to the cleaners, are kind and caring. My mother, homemaker and cook extraordinaire, tells everyone how nice and clean the building is, how delicious the food tastes, and how everyone is so very helpful. A year and a half ago, we worried that she'd never say that about anywhere. Today, although she's begun repeating herself a little more often, every time we hear those words, we are so very glad.
Hubert Colbourne, family member
Thank you for making dad's stay with you so enjoyable. He always had many nice things to say and do. We can't say enough about the care, support and true friendliness of all that work and live there. It takes the staff to create that and that will always be remembered.
Jeanette Jackson, family member
Thank you so much for caring for our mom is such a kind way. We appreciate all you do for her and all the other residents too. May God bless you today and always! You are extraordinary people with such warm hearts for the elderly.
Karen Davis, family member
Thank you for keeping my Mom safe both generally and yesterday during the fire alarm. It was obvious to me that you had a plan and even if plans can be fine tuned, everyone from what I could see was safe. Thanks so much. I also want to thank you for that lovely letter that you sent Mom last week. She has been feeling kind of useless as many of her roles in the family and elsewhere are not possible for her to do anymore. She is very pleased to know that she has a role as an encourager.
Rose and Gene, resident
Life is much more relaxed [since moving here]. There are no worries about keeping up the housekeeping and making food. Our family has said that we seem more relaxed and we have more time to visit together. Family loves to come to Sherwood House.
Obie, resident
Life is much better at Sherwood House, the people are so helpful here. I'm just much happier here.
