More of what people say about this community
We've collected reviews and testimonials from around the web that are relevant to you: those from residents and their loved ones.
Brian Johnston, senior
Best seniors residence I have seen ... something for everyone .... excellent food at the Ruby!
Dave Sackett, family member
The overperform in their goals and objectives [for care and atmosphere]. They go above and beyond all of the time. Every couple of days my mother will relate an experience of kindness that didn't need to be done by a member of staff but it was... I talk to her every day and she's extraordinarily happy. What impresses me most is the people there.
S AT, family member
We secured a spot for my brother in the LTC neighbourhood in May 2022. He is very happy and verbalized it just a few days ago. The leadership for the Rymal neighbourhood have been amazing not only helping to transition my brother into his new home but answering my questions as well. Thank you to everyone at WH for creating a welcoming home for my brother!
John Wallace, resident
I have lived here for going on 3 years and I love it. All the staff are great. Meals are good. Rooms are spacious.
Barbara White, family member
My mother in law is very happy here. The staff is very helpful and caring
Elsie Bosma, family member
Our mom lived here for a few years in assisted living. Wonderful caring staff. Always friendly. Very clean . Her room faced Rymal road, so [it was] very sunny and bright.
Doug, resident
My wife and I moved into this village Dec 13 2016. Our decision to do so was based on the ownership, staff, administration. The staff have always treated us with respect and are always friendly. We have good entertainment and lots of crafts and games to do. We have never been so happy and well cared for.
Lisa, family member
Fantastic suites and facilities. The staff are very knowledgeable.
Gordon, resident
Everything worked out so well. The move-in went so smoothly, and I have to say we are exactly where we want to be.
Bonnie, family member
The Schlegel Village was very supportive in the transition here. After sitting down with staff, we decided as a family that this was the right move for mom ... Every week we see a lot of improvement in her... [By the time we moved her in] we knew that she was in good hands and we knew that she would be taken care of.
Caroline Brown, family member
[Since moving here in April 2019], our parent's experience has been [nothing but] positive ... The staff are friendly, helpful and available. There is a genuine effort to present interesting and tasty meals ... The main floor 'Village' concept is unique and [inviting]. Their apartment is cheerful and efficient.
